Resource events and schedules

Schedules classify time as work time and non-work time and can be associated with resources and with projects.

The My Calendar module shows the user's work schedule and non-work time.

When a resource manager makes an allocation, the following takes place automatically:

The schedule associated with the specified resource is analyzed.
The allocation type changes to Hard and calendar events are created for individual resources within the users' schedule. The hours are spread depending upon the hard allocation spread type.

Use the Calendar Event Duration property to control the default minimum unit for an event. See Resource Management properties for examples.

Note: Over-allocation is allowed, starting with the Geneva release. However, no more than 24 hours can be allocated to a user during a given day. See Resource allocation for more information.

Parent Topic:Resource events

Related topics

Resource event modifications

Modify a self-created resource event

Change the resource event color

title	Resource events and schedules
description	Schedules classify time as work time and non-work time and can be associated with resources and with projects.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/it-business-management/resource-management/r\_ResourceEventsAndSchedules.html
release	australia
product	Resource Management
classification	resource-management
topic_type	reference
last_updated	2026-09-10
reading_time_minutes	1
breadcrumb	Resource eventsResource Management classicProject Portfolio ManagementStrategic Portfolio Management