Exploring Portfolio Planning in Strategic Planning Workspace

concept australia Updated Sep 10, 2026 7 min read alignment-planner-workspace.md
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Learn about the features, functionality, and the business value that Strategic Planning provides.

Strategic Planning overview

Strategic Planning uses Lenses to help you plan work for your company in a delivery perspective of your choice. Personalized portfolio plans that are created using a lens help you cascade the plans from the enterprise level down through portfolios and products or align work with an organizational goal or a value stream. Prioritize and roadmap relevant work, thus aligning the right execution teams to the right strategy.

After strategic plans are broken down into planning items such as projects or epics, you can schedule these items into your product or portfolio roadmaps. Using hybrid roadmaps, you can roll up both Waterfall and Agile work items to a shared initiative. You can also plan capacity and financials for each of these planning items all from a single workspace.

From the following table, learn about features of Strategic Planning in detail and how they enable managers to draw effective plans and drive agile transformation across the company.

Features and Benefits

Feature

Benefit

Lens

Choose a planning perspective to prioritize, fund, and align your work.

Lens configuration

Use six predefined lenses or create custom lenses.

Portfolio plans

Enable focused planning of work in the desired lens to align with strategy and drive shared outcomes.

High-level portfolio plans

Prioritize and roadmap work at a high-level by building portfolio plans for strategic items such as initiatives.

Planning items

Plan work in the form of projects, epics, demands, or a custom type to suit traditional, Agile, or hybrid approaches.

Prioritization

Facilitate smoother backlog grooming and prioritize the right work using List, Kanban, and Hierarchy views.

Portfolio roadmaps

Visualize the prioritized work into roadmaps and set milestones to track key outcomes.

Free-form roadmaps

Flexibly plan and track work across the company, without restricting to a planning organization or portfolio.

Scenario planning

Optimize your portfolio planning by comparing potential outcomes, assessing their alignment with strategic goals, and approving the best scenario as your live plan.

Scoring

Start scoring items in your portfolio plan to prioritize work based on a pre-defined or a custom score.

Goal management

Create goals for portfolio plans, set targets for them, and evaluate the progress of the goals and targets to accomplish your organizational plans and drive business outcomes.

Diagnostics

Identify and fix errors in the configuration and other common settings.

Capacity Planning

Generate, view, and better plan the resource capacity for your prioritized planning items.

Financial planning

View the financial planning of your planning items using the comprehensive view in the new Financials screen.

## Comparing Portfolio Planning Workspace with Strategic Planning Workspace
  • Portfolio Planning Workspace: Prioritize, roadmap, and track work when using waterfall methodology. Enhance traditional portfolio planning for demand and project management. To learn more about Portfolio Planning, see Portfolio Planning.
  • Strategic Planning Workspace: Prioritize, roadmap, and track work when using traditional, agile, or hybrid methodologies. Align strategy to execution by defining and tracking goals across the organization.

Feature

Portfolio Planning Workspace

Strategic Planning Workspace

Pre-defined lens: Project Portfolio

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Pre-defined lens: Organization

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Pre-defined lens: Project Program

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Pre-defined lens: Product

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Pre-defined lens: Strategic Investments

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Pre-defined lens: Goals

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Pre-defined lens: Value Stream

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Pre-defined lens: Business Capability

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Lens configuration: Modify existing lens

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Lens configuration: Create new lens

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Portfolio plans: Create and share

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Planning items: Supported planning items

Project, Demand

Project, Demand, Epic, Custom

Supported items for high-level planning

Program (pm_program)

Strategic Program, Initiative, Custom

Planning items: Custom planning item tables

[Omitted image "icon-error-red-x.png"] Alt text: No

Five predefined tables

Prioritization

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Hierarchy (Prioritization)

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Kanban (Prioritization)

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Roadmaps: Timeline

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Roadmaps: Kanban

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Scenario planning

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Scoring

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Goals

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Product Feedback

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Capacity planning

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Financials

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Create and share free-form roadmaps

Project, Demand, and Program tables

Any ServiceNow® platform entity

Enterprise Agile Planning

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Dashboards

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Monitor goals and strategies in ServiceNow AI Control Tower

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Strategy and Goals - Managing enterprise goals using boards

[Omitted image "icon-error-red-x.png"] Alt text: No

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Next Experience for Demand Management

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

RIDAC: Supported tables

[Omitted image "icon-check-mark-green.png"] Alt text: YesPlanning items: Project, Demand

[Omitted image "icon-check-mark-green.png"] Alt text: Yes- Project, Demand, Epic, Capability, Feature, Custom planning item, Enterprise agile planning item, Initiative, Strategic program

  • Goal
  • EAP Iteration
- **[Lenses in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/lens-alignment-planner-workspace.md)** Lenses represent planning perspectives, which would be different for planning managers at different levels in an organization. Lenses enable you to create personalized portfolio plans through which you prioritize and align work with high-level initiatives and goals. - **[Portfolio plans in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/portfolio-plans-in-strategic-planning.md)** Personalized portfolio plans help you align work with your company's objectives and roadmap the right work for the right time. Drive shared strategy using planning insights from portfolio plans and improve enterprise planning. - **[Scoring in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/scoring-in-strategic-planning.md)** Scoring enables you to prioritize items, such as epics, projects, demands, initiatives, strategic programs, and other planning items, based on a defined quantitative metric. - **[Goals in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/goal-management-in-alignment-planner-workspace.md)** Create goals for your portfolio plan, set targets for them, and evaluate the progress of these goals and targets to accomplish your organizational plans and drive business outcomes. - **[Prioritization in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/backlog-management-in-alignment-planner-workspace.md)** Prioritize work that is relevant for your portfolio using a centralized workspace in Strategic Planning. Review and determine the right work to invest in. - **[Roadmaps in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/roadmap-planning-overview.md)** Strategically plan work for your company using visual roadmaps in Strategic Planning Workspace. - **[Scenario planning in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/scenario-planning-in-strategic-planning.md)** Create and evaluate strategic scenarios to explore different planning approaches. Approve the optimal scenario that aligns with the organizational goals and strategic priorities. - **[Capacity in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/capacity-planning-spw.md)** The Capacity tab provides portfolio managers a comprehensive view of capacity, allocations, and utilization of resources. - **[Financial planning for planning items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/financials-strategic-planning.md)** Plan, re-forecast, track the financials, and create baselines for all of your planning items. - **[Strategic Planning with PPM, Agile 2.0, and SAFe](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/executing-work-from-apw-in-ppm-agile2-0-or-safe.md)** Facilitate execution of the work planned in Strategic Planning in ServiceNow applications such as Project Portfolio Management \(PPM\), Agile Development 2.0, or Scaled Agile Framework. - **[Portfolio plan RIDACs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/portfolio-plan-ridac-spw.md)** Portfolio plan RIDAC \(Risks, Issues, Decision, Actions, and Change requests\) provides a unified view of all risks, issues, decisions, actions, and changes for a portfolio plan. Access portfolio governance items directly without navigating to separate RIDAC records. - **[ServiceNow Otto skills for Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/ai-skills-spw.md)** Use ServiceNow Otto skills to generate portfolio insights, generate goals insights, and targets for goals. - **[Better together with other ServiceNow applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scenario-planning-in-spw/better-together-with-other-apps-spw.md)** The integration of Strategic Planning with other ServiceNow applications helps portfolio and product managers to optimize planning, collaboration, and release management for their products.

Parent Topic:Portfolio Planning in Strategic Planning Workspace

Keywords alignment planner workspaceportfolio planning workspacestrategic plannerportfolio plannerstrategic planning workspace
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