Configure bulk import

task australia Updated Sep 10, 2026 1 min read configure-bulk-import.md
Raw file servicenow.com

This system property enables you to update the bulk import functionality in Strategic Planning with PPM, Agile 2.0, and SAFe.

Before you begin

Role required: sn_align_core.apw_admin

Procedure

  1. Enter sys_properties.list in the navigation filter.

  2. Search for com.sn_align_cmn_int.bulk_import.

  3. Set the property value to either of the following options.

    Value Description
    Upsert Enables update and inserting of new work items.
    Insert Enables inserting new work items only. This is the default value.

    When the records are imported from PPM, Agile Development 2.0, or SAFe to Strategic Planning , only the last comment will be imported.

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