Configure check-in due date reminders for targets

task australia Updated Oct 28, 2026 1 min read configure-target-checkin-reminders-spw.md
Raw file servicenow.com

Set how many days before a target's review due date the owner and contributors are reminded, based on the target's check-in frequency.

Before you begin

Role required: sn_gf.goal_admin

About this task

Reminders are sent a set number of days before the review due date of a target. The number of days depends on the check-in frequency of the target. Targets without a check-in frequency use the none setting.

Procedure

  1. Navigate to All > System Definition > System Properties.

  2. Search for and open the sn_apw_advanced.target_checkin_due_date_reminder_config system property.

  3. In the Value field, set the number of days before the review due date for each check-in frequency.

    The value is a JSON object. Each key is a check-in frequency and each value is a whole number of days. The default value is:

    JSON
    {  "none": 7,  "weekly": 2,  "monthly": 5,  "period": 5,  "quarterly": 7,  "yearly": 10}
  4. Select Update to save the changes.

Result

When a target's review due date is the number of days in the configuration away, its owner and contributors receive a reminder. If the property is empty, the default values are used.

Parent Topic:Configuring goals in Strategic Planning

Related topics

Fiscal calendar support for targets

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