Generate resource capacity

Generate and view the total capacity of the resources with primary attributes. Capacity details helps Portfolio Managers to plan and manage planning items depending on the resource availability.

Before you begin

Enable planning attributes for capacity planning. For more information, see Enable planning attributes for capacity planning.
Generate employee profiles for resources. For more information, see Generate employee profiles for resources.

Role required: sn_align_ws.spw_capacity_user

Procedure

Navigate to Workspaces > Strategic Planning Workspace.
Select the Resource capacity option ([Omitted image "cp-manage-resource-capacity-icon.png"] Alt text: Manage resource capacity option.).

Note: If planning attributes aren’t enabled for capacity planning, you see an empty state screen with an option to configure. Contact your admin to enable planning attributes for capacity planning. For more information, see enable planning attributes for capacity planning.
Use one the following options to view and regenerate the capacity details.

Choice	Description
Generate capacity details	Use the Resource capacity filters to filter and view the resource capacity within the selected date range for their primary attributes.1. Select Start Month and End Month to define a time frame. You can select a date range up to 3 years. Select at least one of the primary attributes from Group, Role, or Skill. Select View capacity ([Omitted image "cp-view-capacity-button.png"] Alt text: View capacity button.). On the Generate capacity details window, select Generate. The resource capacity details for the selected combination of primary attributes and time frame is displayed. Note: Capacity generation is an asynchronous process. You can generate capacity for multiple combination of dates and attributes.
Regenerate capacity details	Select Regenerate capacity ([Omitted image "cp-regenerate-capacity.png"] Alt text: Regenerate capacity button.). In the Regenerate capacity window, filter the date range, if needed, and select Regenerate.
Scheduled job	Activate a schedule job to automatically generate the capacity details of your resources at required cadence. For more information on how to activate a scheduled job, see Scheduled job to automatically generate resource capacity.

Choice

Description

Generate capacity details

Use the Resource capacity filters to filter and view the resource capacity within the selected date range for their primary attributes.1. Select Start Month and End Month to define a time frame.

You can select a date range up to 3 years.

Select at least one of the primary attributes from Group, Role, or Skill.
Select View capacity ([Omitted image "cp-view-capacity-button.png"] Alt text: View capacity button.).
On the Generate capacity details window, select Generate.

The resource capacity details for the selected combination of primary attributes and time frame is displayed.

Note: Capacity generation is an asynchronous process. You can generate capacity for multiple combination of dates and attributes.

Regenerate capacity details

Select Regenerate capacity ([Omitted image "cp-regenerate-capacity.png"] Alt text: Regenerate capacity button.).
In the Regenerate capacity window, filter the date range, if needed, and select Regenerate.

Scheduled job

Activate a schedule job to automatically generate the capacity details of your resources at required cadence. For more information on how to activate a scheduled job, see Scheduled job to automatically generate resource capacity.

## What to do next

Use Capacity Planning to view the resource capacity, resource-to-work mapping and re-prioritize resource allocations to effective execute your prioritized planning items.

title	Generate resource capacity
description	Generate and view the total capacity of the resources with primary attributes. Capacity details helps Portfolio Managers to plan and manage planning items depending on the resource availability.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/it-business-management/scenario-planning-in-spw/manage-rsrc-cap-spw.html
release	australia
product	Scenario Planning in SPW
classification	scenario-planning-in-spw
topic_type	task
last_updated	2026-09-10
reading_time_minutes	2
breadcrumb	Use Capacity PlanningPortfolio Planning in Strategic Planning WorkspaceStrategic PlanningStrategic Portfolio Management