Strategic program form

reference australia Updated Sep 10, 2026 2 min read program-form.md
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Learn about the fields of the Strategic program form. Use this form to create or edit the details of a Strategic Program in Strategic Planning.

These fields are displayed on the full details page of the strategic program.

Field

Description

Name

Brief description of the strategic program.

Description

Detailed information of the strategic program.You can refine strategic program description using the Refine records skill, if the ServiceNow Otto for SPM application is installed.

State

Current working state of the strategic program.

Initiative

Initiative that this strategic program is associated to.

Owner

User assigned to this strategic program.

Percent complete

Percentage of work completed for this strategic program.

MoSCoW

Priority of this strategic program based on its importance. The available options are:- 1 - Must have

  • 2 - Should have
  • 3 - Could have
  • 4 - Won’t have

Work notes

Notes to capture the updates and discussions on the strategic program as the work progresses.

|Field|Description| |-----|-----------| |Approved start date|Approved start date for this strategic program.| |Approved end date|Approved end date for this strategic program.| |Actual start date|Actual date on which the work for this strategic program has started.| |Actual end date|Actual date on which the work for this strategic program is complete.| |Priority|Priority of this strategic program.| |Business capabilities|Business capabilities of this strategic program.| |Business application|Business application that this strategic program is related to.| |Other impacted business applications|Business applications that this strategic program has an impact on.|
Field Description
Overview Business case overview of this strategic program.
Background Background for this strategic program.
Limitations Applicable limitations to this strategic program.
Approach Planned approach to work on this strategic program.
Benefits Business benefit from this strategic program.
Field Description
Planned cost Planned cost to take up this strategic program.
Planned capEx Planned capital expenditure for this strategic program.
Planned opEx Planned operational expenditure for this strategic program.
Planned benefit Planned benefit from this strategic program.
Actual benefit Actual benefit achieved from this strategic program.
Actual cost Actual cost on this strategic program.
Actual capEx Actual value of capital expenditure for this strategic program.
Actual opEx Actual value of operational expenditure for this strategic program.
Planned ROI Planned return of investment for this strategic program.

Parent Topic:Form field information for Strategic Planning

Related topics

Create planning items from the roadmap view

Add planning items to Prioritization

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