Switch from the Gregorian calendar to a fiscal calendar

task australia Updated Oct 28, 2026 2 min read switch-from-gregorian-to-fiscal-calendar-spw.md
Raw file servicenow.com

Change the calendar mode of the instance from Gregorian to fiscal, so that targets use the fiscal periods of your organization.

Before you begin

Role required: sn_gf.goal_admin

Fiscal periods must exist for the date range of the targets. If they don't, generate them first.

About this task

The calendar mode decides which check-in frequencies the form displays and how breakdowns are generated. The mode is stored in the sn_gfa.calendar_type system property.

Only targets with breakdowns can become stale. A target becomes stale when its stored breakdowns no longer match the goal calendar that is set in the system property. For example, a target with a Daily check-in frequency becomes stale after the switch to fiscal, because the fiscal calendar doesn't display Daily. Targets without breakdowns don't become stale when the goal calendar changes. See Managing stale targets.

Procedure

  1. Navigate to All > System Definition > System Properties.

  2. Search for and open the sn_gfa.calendar_type system property.

  3. In the Value field, set the value to fiscal, and save.

    The value is gregorian or fiscal. If the property is empty, the mode is Gregorian.

  4. Review the targets that became stale.

    Stale targets are locked until their check-in frequency is cleared. Clearing the check-in frequency with the reset job deletes all breakdowns of each stale target, and the total actual value is retained on the target form. The owner then selects a check-in frequency again to rebuild the breakdowns. To clear them, see Reset the check-in frequency of stale targets.

Result

The instance uses fiscal periods. Resetting the stale targets deletes their breakdowns, and their total actual values are retained. The form displays only the check-in frequencies that the fiscal calendar type supports. For the values, see Check-in frequency values.

Parent Topic:Setting a goal calendar

Related topics

Switch between fiscal calendars

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