Create time cards and log time through Time Sheet Portal
After you create time cards in Time Sheet Portal, log time in the time cards.
Before you begin
- Time sheet portal supports resource assignments created using Project Workspace. Once the time cards are approved, Project Managers can view the planned vs actual hours for an assignment in Project Workspace and Resource Management Workspace heatmap view.
- Role required: timecard_user
Procedure
-
Navigate to All > Time Sheets > Time Sheet Portal.
-
Create time cards in the Logged Time Cards section using any of the following options.
|
Option |
Steps |
|---|---|
|
Generate time cards for assigned projects or project tasks |
Note:
|
|
Copy time cards from a previous time sheet |
Note:
|
|
Create a time card from the Tasks, Group Tasks, or Other tab |
Note: Add to Time Sheet creates a time card with the default rate type of the user, if it exists. |
|
Create multiple time cards from the Tasks tab |
|
|
Create a time card for unassigned task |
|
If a duplicate time cards exists, you can merge both time cards to one. Except for time cards in the processed, approved, or recalled state. A duplicate time card is identified by comparing the values in the **Short description**, **State**, **Task**, **Category**, **Rate Type**, **Resource Plan**, or **Project Time Category** fields in the time card.
- In the Logged Time Cards section, log time in a time card.
|
Option |
Steps |
|---|---|
|
Through inline editing |
|
|
Through time card form |
|
|
Add notes to time cards |
|
Your time cards are created and time is logged for the selected week.
What to do next
If you encounter issues with time card creation or time logging, try the following:
- Time cards not generating: Verify that your project tasks are in progress or planned for the selected week, and that the Allow time card reporting on field is configured on the project.
- Missing tasks in the portal: Ensure you are assigned to the project tasks and that the task dates overlap with the selected time sheet week.
- Duplicate time cards: Use the merge option to combine duplicate time cards. Duplicates are identified by matching Short description, State, Task, Category, Rate Type, Resource Plan, or Project Time Category fields.
- Incorrect rate type: Verify your default rate type on your user profile. Contact your time card administrator (timecard_admin role) to update rate type settings.
For issues you cannot resolve, contact your system administrator or the user with the timecard_admin role in your organization.
Parent Topic:Time Sheet Portal
---
title: Create time cards and log time through Time Sheet Portal
description: After you create time cards in Time Sheet Portal, log time in the time cards.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/time-card-management/create-timecards-through-worker-portal.html
release: australia
product: Time Card Management
classification: time-card-management
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 4
breadcrumb: [Time Sheet Portal, Time Card management, Project Portfolio Management, Strategic Portfolio Management]
---
# Create time cards and log time through Time Sheet Portal
After you create time cards in Time Sheet Portal, log time in the time cards.
## Before you begin
- Time sheet portal supports [resource assignments created using Project Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-workspace/create-resource-assignment-prj-wksp.md). Once the time cards are approved, Project Managers can view the planned vs actual hours for an assignment in Project Workspace and Resource Management Workspace heatmap view.
- Role required: timecard\_user
## Procedure
1. Navigate to **All** > **Time Sheets** > **Time Sheet Portal**.
2. Create time cards in the **Logged Time Cards** section using any of the following options.
<table id="choicetable_uks_jpt_vz"><thead><tr><th align="left" id="d363015e122">
Option
</th><th align="left" id="d363015e125">
Steps
</th></tr></thead><tbody><tr><td id="d363015e131">
**Generate time cards for assigned projects or project tasks**
</td><td>
1. Click \[Omitted image "downarrowworkerportal.png"\] Alt text: Down arrow choice list next to **Submit**.
2. Select **Generate Time Cards**. The option also appears in the **Logged Time Cards** section when a user has no time cards for the selected week.
**Note:**
- If a time card exists for a project task during the selected week, a duplicate time card is not created.
- Time cards are generated only for those project tasks that are in progress or planned for the selected week.
- The **Allow time card reporting on** field on the [project form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-management/t_CreateAProject.md) determines the level at which the time cards are created for project tasks.
</td></tr><tr><td id="d363015e189">
**__Copy time cards from a previous time sheet__**
</td><td>
1. Click \[Omitted image "downarrowworkerportal.png"\] Alt text: Down arrow choice list next to **Submit**.
2. Select **Copy from previous Time Sheet**. The option also appears in the **Logged Time Cards** section when a user has no time cards for the selected week.
**Note:**
- Time cards for all the project tasks that are in progress or planned in the current week are copied from the selected time sheet. If a time card for a project task exists, a duplicate time card is not created while copying.
- Time cards for all the non-task categories, such as meetings and trainings, are copied from the selected time sheet. If a time card for a non-task category exists, a duplicate time card is created while copying.
</td></tr><tr><td id="d363015e234">
**Create a time card from the Tasks, Group Tasks, or Other tab**
</td><td>
1. On the **Tasks**, **Group Tasks**, or **Other** tab, point to a task \(card\) that you want to create a time card for.
2. Click **Add to Time Sheet**.
**Note:** **Add to Time Sheet** creates a time card with the default rate type of the user, if it exists.
</td></tr><tr><td id="d363015e268">
**Create multiple time cards from the Tasks tab**
</td><td>
1. On the **Tasks** tab, select multiple tasks that you want to create time cards for.
2. Click **Add selected to Time Sheet**.
</td></tr><tr><td id="d363015e293">
**Create a time card for unassigned task**
</td><td>
1. In the **Logged Time Cards** section, click **Add unassigned tasks to Time Sheet**.
2. Enter the task number or short description of the task you worked on during the selected week.
</td></tr></tbody>
</table> Based on the **Allow time card reporting on** field settings in the **Preferences** tab of a project, the **Add to Time Sheet** and **Add selected to Time Sheet** options are displayed in Time Sheet Portal.
If a duplicate time cards exists, you can merge both time cards to one. Except for time cards in the processed, approved, or recalled state. A duplicate time card is identified by comparing the values in the **Short description**, **State**, **Task**, **Category**, **Rate Type**, **Resource Plan**, or **Project Time Category** fields in the time card.
3. In the **Logged Time Cards** section, log time in a time card.
<table id="choicetable_ixh_s1h_d1b"><thead><tr><th align="left" id="d363015e372">
Option
</th><th align="left" id="d363015e375">
Steps
</th></tr></thead><tbody><tr><td id="d363015e381">
**Through inline editing**
</td><td>
1. Select a row and press **Enter**. You can also double-click a row.
2. Edit the values as required.
</td></tr><tr><td id="d363015e402">
**Through time card form**
</td><td>
1. Point to a row and click the more actions icon \[Omitted image "MoreActionsIcon.png"\] Alt text: More actions icon.
2. To open the Time Card form, click **Open Form View**.
3. Enter hours on the time card form.
4. Click **Save**.
</td></tr><tr><td id="d363015e438">
**Add notes to time cards**
</td><td>
1. Point to a row and click the more actions icon.
2. To add a note, click **Add Note**.
</td></tr></tbody>
</table>
## Result
Your time cards are created and time is logged for the selected week.
## What to do next
If you encounter issues with time card creation or time logging, try the following:
- Time cards not generating: Verify that your project tasks are in progress or planned for the selected week, and that the **Allow time card reporting on** field is configured on the project.
- Missing tasks in the portal: Ensure you are assigned to the project tasks and that the task dates overlap with the selected time sheet week.
- Duplicate time cards: Use the merge option to combine duplicate time cards. Duplicates are identified by matching Short description, State, Task, Category, Rate Type, Resource Plan, or Project Time Category fields.
- Incorrect rate type: Verify your default rate type on your user profile. Contact your time card administrator \(timecard\_admin role\) to update rate type settings.
For issues you cannot resolve, contact your system administrator or the user with the timecard\_admin role in your organization.
**Parent Topic:**[Time Sheet Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/time-card-management/worker-portal.md)
| title | Create time cards and log time through Time Sheet Portal |
| description | After you create time cards in Time Sheet Portal, log time in the time cards. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-business-management/time-card-management/create-timecards-through-worker-portal.html |
| release | australia |
| product | Time Card Management |
| classification | time-card-management |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 4 |
| breadcrumb | Time Sheet PortalTime Card managementProject Portfolio ManagementStrategic Portfolio Management |