Agent Client Collector diagnostic self tests

reference australia Updated Nov 6, 2026 1 min read acc-agent-self-tests.md

The following table describes each diagnostic self-test that runs in the Agent Self Test Run (sn_agent_self_test_run) table.

Self-test name	Description
Allow List Validation	Checks if the allowlist is enabled and whether the allowlist file is a valid JSON file.
Cache Subdirectory Creation	Verifies that a user can create subdirectories in the cache directory. Required by ACC as it creates a directory per plugin.
MID Authentication Configuration	Checks if the MID Server authentication is configured. At least 1 authentication method is required.
MID Connection	Tests the connection to the MID Server over both HTTP(S) and WebSockets.
MID Connection Configuration	Checks if the MID connection is configured. At least 1 MID Server connection is required.
OSQuery Test	Verifies OSquery executable availability and executes a basic system query.
PAC File	Validates the configured PAC file is accessible and valid.
Powershell Version	Validates Powershell installation and version.
Ruby Script Execution	Verifies that the current user is able to execute a basic Ruby script.
Sudo SS Command Access	Validates sudo access via `ss` command.
WMI Permissions	Checks WMI permissions for process queries.

Parent Topic:Agent Client Collector Framework reference

Keywords agentself-testdiagnosticsvalidation

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---
title: Agent Client Collector diagnostic self tests
description: The following table describes each diagnostic self-test that runs in the Agent Self Test Run \(sn\_agent\_self\_test\_run\) table.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/acc-agent-self-tests.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 1
keywords: [agent, self-test, diagnostics, validation]
breadcrumb: [ACC-F reference, Agent Client Collector reference, Agent Client Collector, IT Operations Management]
---

# Agent Client Collector diagnostic self tests

The following table describes each diagnostic self-test that runs in the Agent Self Test Run \(`sn_agent_self_test_run`\) table.

|Self-test name|Description|
|--------------|-----------|
|Allow List Validation|Checks if the allowlist is enabled and whether the allowlist file is a valid JSON file.|
|Cache Subdirectory Creation|Verifies that a user can create subdirectories in the cache directory. Required by ACC as it creates a directory per plugin.|
|MID Authentication Configuration|Checks if the MID Server authentication is configured. At least 1 authentication method is required.|
|MID Connection|Tests the connection to the MID Server over both HTTP\(S\) and WebSockets.|
|MID Connection Configuration|Checks if the MID connection is configured. At least 1 MID Server connection is required.|
|OSQuery Test|Verifies OSquery executable availability and executes a basic system query.|
|PAC File|Validates the configured PAC file is accessible and valid.|
|Powershell Version|Validates Powershell installation and version.|
|Ruby Script Execution|Verifies that the current user is able to execute a basic Ruby script.|
|Sudo SS Command Access|Validates sudo access via `ss` command.|
|WMI Permissions|Checks WMI permissions for process queries.|

**Parent Topic:**[Agent Client Collector Framework reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/agent-client-collector-reference.md)