Uninstall Agent Client Collector from a Linux system manually

task australia Updated Sep 10, 2026 1 min read acc-linux-uninstall.md

Uninstall the Agent Client Collector from a Linux machine manually if the command script is unavailable due to the specific agent not being connected to the instance.

Before you begin

The uninstall procedure is the same for both MID Server and MID-less deployments.
Role required: agent_client_collector_admin

About this task

By default, an uninstalled agent is removed from the system after 30 days. To modify this amount of time, update the sn_agent_ci_extended_info table, accessible from the Auto Flushes page (enter sys_auto_flush.LIST into the instance's search filter field).

Procedure

Stop the service.

sudo systemctl stop acc
Use the relevant package management tool to remove the service.
- yum remove agent-client-collector
- apt-get remove agent-client-collector
- zypper remove agent-client-collector Alternatively, you can run one of the following commands, based on the OS in use.
- rpm -e agent-client-collector
- dpkg -r agent-client-collector
If you ran either the rpm or dpkg command, remove any remaining files from your system.
Text
```
# userdel -r servicenow# groupdel servicenow# rm -R /{etc,var/cache,var/log,usr/share}/servicenow/agent-client-collector
```
Warning: Do not use the command rm -Rf, as this can cause data loss.

Parent Topic:Agent Client Collector installation on a Linux OS system

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---
title: Uninstall Agent Client Collector from a Linux system manually
description: Uninstall the Agent Client Collector from a Linux machine manually if the command script is unavailable due to the specific agent not being connected to the instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/acc-linux-uninstall.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ACC installation on a Linux OS system, ACC deployment - servers, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---

# Uninstall Agent Client Collector from a Linux system manually

Uninstall the Agent Client Collector from a Linux machine manually if the command script is unavailable due to the specific agent not being connected to the instance.

## Before you begin

- The uninstall procedure is the same for both MID Server and MID-less deployments.
- Role required: agent\_client\_collector\_admin

## About this task

By default, an uninstalled agent is removed from the system after 30 days. To modify this amount of time, update the **sn\_agent\_ci\_extended\_info** table, accessible from the Auto Flushes page \(enter **sys\_auto\_flush.LIST** into the instance's search filter field\).

## Procedure

1. Stop the service.

`sudo systemctl stop acc`

2. Use the relevant package management tool to remove the service.

- yum remove agent-client-collector
- apt-get remove agent-client-collector
- zypper remove agent-client-collector
Alternatively, you can run one of the following commands, based on the OS in use.

- `rpm -e agent-client-collector`
- `dpkg -r agent-client-collector`
3. If you ran either the `rpm` or `dpkg` command, remove any remaining files from your system.

```
# userdel -r servicenow
# groupdel servicenow
# rm -R /{etc,var/cache,var/log,usr/share}/servicenow/agent-client-collector
```

**Warning:** Do not use the command rm -Rf, as this can cause data loss.

**Parent Topic:**[Agent Client Collector installation on a Linux OS system](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/acc-install-linux-concept.md)