Restart an agent manually
Perform manual restart of an agent when the agent configuration file has been refreshed, or if the agent is unstable. You can perform manual restart only on agents installed in a Windows environment and for Linux-based agents that use systemd.
Before you begin
Role required: agent_client_collector_admin
Procedure
-
Navigate to All > Agent Client Collector > Agents.
The Agent Client Collectors page appears with the list of agents.
[Omitted image "ACC-Agent-Client-Collectors.png"] Alt text: Agent Client Collectors list
-
Select the check box of the agent you want to restart.
You can select multiple agents.
-
In the Actions on selected rows... list underneath the list of agents, select Restart agent.
A confirmation dialog box appears.
[Omitted image "ACC-Restart-Confirm.png"] Alt text: Restart agent confirmation dialog box
-
Select Restart.
Alternatively, you can restart the agent from within the agent record by selecting the agent name and, in the Related Links section, select Restart agent.
---
title: Restart an agent manually
description: Perform manual restart of an agent when the agent configuration file has been refreshed, or if the agent is unstable. You can perform manual restart only on agents installed in a Windows environment and for Linux-based agents that use systemd.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/acc-restart.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ACC installation, ACC deployment - servers, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---
# Restart an agent manually
Perform manual restart of an agent when the agent configuration file has been refreshed, or if the agent is unstable. You can perform manual restart only on agents installed in a Windows environment and for Linux-based agents that use `systemd`.
## Before you begin
Role required: agent\_client\_collector\_admin
## Procedure
1. Navigate to **All** > **Agent Client Collector** > **Agents**.
The **Agent Client Collectors** page appears with the list of agents.
\[Omitted image "ACC-Agent-Client-Collectors.png"\] Alt text: Agent Client Collectors list
2. Select the check box of the agent you want to restart.
You can select multiple agents.
3. In the **Actions on selected rows...** list underneath the list of agents, select **Restart agent**.
A confirmation dialog box appears.
\[Omitted image "ACC-Restart-Confirm.png"\] Alt text: Restart agent confirmation dialog box
4. Select **Restart**.
Alternatively, you can restart the agent from within the agent record by selecting the agent name and, in the **Related Links** section, select **Restart agent**.
| title | Restart an agent manually |
| description | Perform manual restart of an agent when the agent configuration file has been refreshed, or if the agent is unstable. You can perform manual restart only on agents installed in a Windows environment and for Linux-based agents that use systemd. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/acc-restart.html |
| release | australia |
| product | Agent Client Collector |
| classification | agent-client-collector |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ACC installationACC deployment - serversConfiguring Agent Client CollectorAgent Client CollectorIT Operations Management |