View an error analysis by ServiceNow Otto in Agent Client Collector

---
title: View an error analysis by ServiceNow Otto in Agent Client Collector
description: View an error analysis created by generative AI. Error analyses enable asking questions on a specific agent's error or error code.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/agent-errors-now-assist.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Agent Client Collector Monitoring, Agent Client Collector, IT Operations Management]
---

# View an error analysis by ServiceNow Otto in Agent Client Collector

View an error analysis created by generative AI. Error analyses enable asking questions on a specific agent's error or error code.

## Before you begin

Role required: agent\_client\_collector\_admin

## Procedure

1.  Navigate to **All** > **AI Agent Studio** > **Create and manage**.

2.  Select the **Agentic workflows** tab.

3.  Select the **Agent Client Collector \(ACC\) Diagnostic** entry.

4.  Locate the **Add AI agents that can perform these steps** widget and select the **Agent Client Collector \(ACC\) Diagnostic** entry.

5.  Enable ServiceNow Otto® by sliding the **Allow AI specialists to access this AI agent** toggle switch to the right.

    ServiceNow Otto® retrieves information on errors within agents.