Clear Agent Client Collector plugins
task australia Updated Sep 10, 2026 1 min read agent-plugins-remove.md
Clear the plugin and configuration file cache folder and control plugin downloads. Clearing the cache folder removes unwanted plugins that have synced to the agent.
Before you begin
Ensure that the following are installed on your system:
- Agent Client Collector Framework (ACC-F), starting with version 3.5.5
- MID Server
- CMDB
- Agent Client Collector agent, starting with version 3.5.5
- ACC Global Utilities
Ensure that the disable_assets system property in the acc.yml configuration file is set to false.
Role required: agent_client_collector_admin
Procedure
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Navigate to All > Agent Client Collector > Agents.
-
Select an agent.
-
In the Related Links section, select Clear ACC Plugins.
-
In the confirmation dialog box, select Clear ACC Plugins.
-
Select Collect host data to re-download your plugins from the instance.
Plugins download automatically when used by their respective checks/policies.
Parent Topic:Enabling Agent Client Collector data collection
50 lines · 1.9 KB
---
title: Clear Agent Client Collector plugins
description: Clear the plugin and configuration file cache folder and control plugin downloads. Clearing the cache folder removes unwanted plugins that have synced to the agent.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/agent-plugins-remove.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Enabling ACC data collection, ACC deployment - shared between servers and endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---
# Clear Agent Client Collector plugins
Clear the plugin and configuration file cache folder and control plugin downloads. Clearing the cache folder removes unwanted plugins that have synced to the agent.
## Before you begin
Ensure that the following are installed on your system:
- Agent Client Collector Framework \(ACC-F\), starting with version 3.5.5
- MID Server
- CMDB
- Agent Client Collector agent, starting with version 3.5.5
- ACC Global Utilities
Ensure that the **disable\_assets** system property in the `acc.yml` configuration file is set to **false**.
Role required: agent\_client\_collector\_admin
## Procedure
1. Navigate to **All** > **Agent Client Collector** > **Agents**.
2. Select an agent.
3. In the **Related Links** section, select **Clear ACC Plugins**.
4. In the confirmation dialog box, select **Clear ACC Plugins**.
5. Select **Collect host data** to re-download your plugins from the instance.
Plugins download automatically when used by their respective checks/policies.
**Parent Topic:**[Enabling Agent Client Collector data collection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/data-collection-enabling.md)
| title | Clear Agent Client Collector plugins |
| description | Clear the plugin and configuration file cache folder and control plugin downloads. Clearing the cache folder removes unwanted plugins that have synced to the agent. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/agent-plugins-remove.html |
| release | australia |
| product | Agent Client Collector |
| classification | agent-client-collector |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Enabling ACC data collectionACC deployment - shared between servers and endpointsConfiguring Agent Client CollectorAgent Client CollectorIT Operations Management |