Configure proxies during MID-less upgrade using a CDN

task australia Updated Sep 10, 2026 1 min read cdn-upgrade-proxies.md

Create proxies for added security when upgrading MID-less agents via a Content Delivery Network (CDN). You add proxy servers to the sn_agent_proxy table on the ServiceNow instance.

Before you begin

Role required: agent_client_collector_admin

Procedure

Navigate to All > Agent Client Collector > Package Download Proxies.
Select New to create a proxy server.
Fill in the fields on the page.

Field	Description
Name	A descriptive name to identify the proxy server.
URL	The URL of the proxy server that is accessed when the agent downloads the installer. Enter the URL in the following format: `some.example.com:8800`.
Domain	Select one of the following:- leaf: Select if domain separation is active, and select the leaf domain for the proxy to be used in. global: Select if domain separation is not active.
Order	A number indicating which proxy is used first when the agent downloads the installer from the CDN. Lower numbers are used first.
Active	Select for the URL to be invoked.Clear for the URL to be ignored.

If no proxy server is specified, the default of **direct** is invoked, instructing the agent to download the installer directly from the CDN.

Parent Topic:Agent Client Collector upgrade overview

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---
title: Configure proxies during MID-less upgrade using a CDN
description: Create proxies for added security when upgrading MID-less agents via a Content Delivery Network \(CDN\). You add proxy servers to the sn\_agent\_proxy table on the ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/cdn-upgrade-proxies.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Agent Client Collector upgrade overview, ACC deployment - servers, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---

# Configure proxies during MID-less upgrade using a CDN

Create proxies for added security when upgrading MID-less agents via a Content Delivery Network \(CDN\). You add proxy servers to the sn\_agent\_proxy table on the ServiceNow instance.

## Before you begin

Role required: agent\_client\_collector\_admin

## Procedure

1.  Navigate to **All** &gt; **Agent Client Collector** &gt; **Package Download Proxies**.

2.  Select **New** to create a proxy server.

3.  Fill in the fields on the page.

<table id="table_wjh_2ck_dhc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

A descriptive name to identify the proxy server.

</td></tr><tr><td>

URL

</td><td>

The URL of the proxy server that is accessed when the agent downloads the installer. Enter the URL in the following format: `some.example.com:8800`.

</td></tr><tr><td>

Domain

</td><td>

Select one of the following:-   **leaf**: Select if domain separation is active, and select the leaf domain for the proxy to be used in.
-   **global**: Select if domain separation is not active.


</td></tr><tr><td>

Order

</td><td>

A number indicating which proxy is used first when the agent downloads the installer from the CDN. Lower numbers are used first.

</td></tr><tr><td>

Active

</td><td>

Select for the URL to be invoked.Clear for the URL to be ignored.

</td></tr></tbody>
</table>    If no proxy server is specified, the default of **direct** is invoked, instructing the agent to download the installer directly from the CDN.


**Parent Topic:**[Agent Client Collector upgrade overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/acc-agent-upgrade-overview.md)