Golden image structure and modularity

reference australia Updated Sep 10, 2026 1 min read golden-image-structure-modularity.md

The following table outlines the structure and modularity of the golden image mode for cloning agents, based on the operating system (OS) in use.

	Linux	macOS	Windows
Trigger type	marker file	plist key	msi property
Fresh install handling	none	supported	supported
Service control	stop and disable	skip load	stop and disable
Identity handling	cache wipe	skip restore	skip restore
Certificate handling	cert wip	skip restore	cert wipe
Runtime state	Cache and database wipe	skip restore	Cache and database wipe

Parent Topic:Agent Client Collector Framework reference

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---
title: Golden image structure and modularity
description: The following table outlines the structure and modularity of the golden image mode for cloning agents, based on the operating system \(OS\) in use.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/golden-image-structure-modularity.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ACC-F reference, Agent Client Collector reference, Agent Client Collector, IT Operations Management]
---

# Golden image structure and modularity

The following table outlines the structure and modularity of the golden image mode for cloning agents, based on the operating system \(OS\) in use.

| |Linux|macOS|Windows|
|---|-----|-----|-------|
|**Trigger type**|marker file|plist key|msi property|
|**Fresh install handling**|none|supported|supported|
|**Service control**|stop and disable|skip load|stop and disable|
|**Identity handling**|cache wipe|skip restore|skip restore|
|**Certificate handling**|cert wip|skip restore|cert wipe|
|**Runtime state**|Cache and database wipe|skip restore|Cache and database wipe|

**Parent Topic:**[Agent Client Collector Framework reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/agent-client-collector-reference.md)