Agent Client Collector log policies

concept australia Updated Sep 10, 2026 2 min read hla-acc-data-input-log-policies.md

Agent Client Collector data inputs stream log messages to your ServiceNow instance using the ServiceNow Agent Client Collector. The Agent Client Collector Log Analytics (ACC-L) application provides predefined log policies for collecting log data from the CIs monitored by the ACC.

You can work with Agent Client Collector log policies in the following ways:

Use the system's predefined log policies.

The default ACC-L log policies consist of the monitored CIs and the check that runs on those CIs. For a complete list of the predefined log policies and monitored CI types, see Agent Client Collector Log Analytics default policies and checks.
Edit a predefined log policy.

For example, you can modify a default policy if your organization always uses a specific non-default log path. For more information, see Edit a log policy.
Customize a published log policy by creating a child policy from it.

You can use an existing log policy (the parent policy) as a template to create a new log policy (the child policy). You then customize the parameters that the child policy inherits from the parent to focus on a subgroup of its CIs or services. For example, create a child policy if your organization saves a subset of IIS Server logs to a different location. For more information, see Create a child log policy.

Note: The child policy is inherently more specific than its parent policy. When Agent Client Collector matches a condition defined in the child policy, it will not try to match the parent policy.
Define a new log policy when no policy exists for the CI that you want Agent Client Collector to monitor.

For more information, see Create an Agent Client Collector log policy. For a general explanation of Agent Client Collector policies, see Checks and policies.

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---
title: Agent Client Collector log policies
description: Agent Client Collector data inputs stream log messages to your ServiceNow instance using the ServiceNow Agent Client Collector. The Agent Client Collector Log Analytics \(ACC-L\) application provides predefined log policies for collecting log data from the CIs monitored by the ACC.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/hla-acc-data-input-log-policies.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Agent Client Collector Log Analytics, Agent Client Collector, IT Operations Management]
---

# Agent Client Collector log policies

Agent Client Collector data inputs stream log messages to your ServiceNow instance using the ServiceNow Agent Client Collector. The Agent Client Collector Log Analytics \(ACC-L\) application provides predefined log policies for collecting log data from the CIs monitored by the ACC.

You can work with Agent Client Collector log policies in the following ways:

- Use the system's predefined log policies.

The default ACC-L log policies consist of the monitored CIs and the check that runs on those CIs. For a complete list of the predefined log policies and monitored CI types, see [Agent Client Collector Log Analytics default policies and checks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/acc-log-analytics-policies-checks.md).

- Edit a predefined log policy.

For example, you can modify a default policy if your organization always uses a specific non-default log path. For more information, see [Edit a log policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/accl-edit-log-policy.md).

- Customize a published log policy by creating a child policy from it.

You can use an existing log policy \(the parent policy\) as a template to create a new log policy \(the child policy\). You then customize the parameters that the child policy inherits from the parent to focus on a subgroup of its CIs or services. For example, create a child policy if your organization saves a subset of IIS Server logs to a different location. For more information, see [Create a child log policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/accl-create-child-log-policy.md).

**Note:** The child policy is inherently more specific than its parent policy. When Agent Client Collector matches a condition defined in the child policy, it will not try to match the parent policy.

- Define a new log policy when no policy exists for the CI that you want Agent Client Collector to monitor.

For more information, see [Create an Agent Client Collector log policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/hla-acc-log-policies.md). For a general explanation of Agent Client Collector policies, see [Checks and policies](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/checks-policies.md).