Set the agent log level
Configure the agent log level directly from your ServiceNow® instance, without needing to access the acc.yml configuration file.
About this task
Configuring the agent log level from the instance changes the log level temporarily, and doesn’t update the log level in the acc.yml configuration file. When restarting the agent, the log level reverts to its status as set in the acc.yml configuration file.
Before you begin
Role required: agent_client_collector_admin
Procedure
-
Navigate to All > Agent Client Collector > Agents.
-
Select an agent.
-
In the related links, select Set Log Level.
-
In the Set Log Level dialog box, select the log level to invoke for the agent, and select OK.
-
Reset the log level to its originally configured level by doing one of the following actions:
- In the related links, select Reset Log Level.
- Restart the agent.
Parent Topic:Using Agent Client Collector logs
---
title: Set the agent log level
description: Configure the agent log level directly from your ServiceNow instance, without needing to access the acc.yml configuration file.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/set-agent-log-level.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using ACC logs, ACC deployment - shared between servers and endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---
# Set the agent log level
Configure the agent log level directly from your ServiceNow® instance, without needing to access the `acc.yml` configuration file.
## About this task
Configuring the agent log level from the instance changes the log level temporarily, and doesn’t update the log level in the `acc.yml` configuration file. When restarting the agent, the log level reverts to its status as set in the `acc.yml` configuration file.
## Before you begin
Role required: agent\_client\_collector\_admin
## Procedure
1. Navigate to **All** > **Agent Client Collector** > **Agents**.
2. Select an agent.
3. In the related links, select **Set Log Level**.
4. In the Set Log Level dialog box, select the log level to invoke for the agent, and select **OK**.
5. Reset the log level to its originally configured level by doing one of the following actions:
- In the related links, select **Reset Log Level**.
- Restart the agent.
**Parent Topic:**[Using Agent Client Collector logs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/logs-acc.md)
| title | Set the agent log level |
| description | Configure the agent log level directly from your ServiceNow instance, without needing to access the acc.yml configuration file. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/set-agent-log-level.html |
| release | australia |
| product | Agent Client Collector |
| classification | agent-client-collector |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using ACC logsACC deployment - shared between servers and endpointsConfiguring Agent Client CollectorAgent Client CollectorIT Operations Management |