Customize the Zscaler monitoring check
Customize the frequency by which the Zscaler monitoring check runs. By default, the Zscaler monitoring check runs every 30 minutes. If your Zscaler app is not working efficiently, you can set the check to run more frequently.
Before you begin
Role required: agent_client_collector_admin
About this task
For details on customizing the Zscaler monitoring check, see Perform Zscaler remediation.
Procedure
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Navigate to All > Agent Client Collector > Configuration > Policies.
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Select the Zscaler Monitoring Policy entry.
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Select the Scheduling tab.
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In the Interval (sec) field, modify the value to the number of seconds for the monitoring check to wait in between executions.
The default value is 1800.
To run the monitoring check immediately, enter a value of 1.
Result
Zscaler monitoring checks run according to the frequency specified in the Interval (sec) field.
---
title: Customize the Zscaler monitoring check
description: Customize the frequency by which the Zscaler monitoring check runs. By default, the Zscaler monitoring check runs every 30 minutes. If your Zscaler app is not working efficiently, you can set the check to run more frequently.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/zscaler-customize-monitoring.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Check Zscaler monitoring, Perform Zscaler remediation, ACC deployment - endpoints, Configuring Agent Client Collector, Agent Client Collector, IT Operations Management]
---
# Customize the Zscaler monitoring check
Customize the frequency by which the Zscaler monitoring check runs. By default, the Zscaler monitoring check runs every 30 minutes. If your Zscaler app is not working efficiently, you can set the check to run more frequently.
## Before you begin
Role required: agent\_client\_collector\_admin
## About this task
For details on customizing the Zscaler monitoring check, see [Perform Zscaler remediation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/zscaler-remediation-concept.md).
## Procedure
1. Navigate to **All** > **Agent Client Collector** > **Configuration** > **Policies**.
2. Select the **Zscaler Monitoring Policy** entry.
3. Select the **Scheduling** tab.
4. In the **Interval \(sec\)** field, modify the value to the number of seconds for the monitoring check to wait in between executions.
The default value is 1800.
To run the monitoring check immediately, enter a value of **1**.
## Result
Zscaler monitoring checks run according to the frequency specified in the Interval \(sec\) field.
| title | Customize the Zscaler monitoring check |
| description | Customize the frequency by which the Zscaler monitoring check runs. By default, the Zscaler monitoring check runs every 30 minutes. If your Zscaler app is not working efficiently, you can set the check to run more frequently. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/zscaler-customize-monitoring.html |
| release | australia |
| product | Agent Client Collector |
| classification | agent-client-collector |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Check Zscaler monitoringPerform Zscaler remediationACC deployment - endpointsConfiguring Agent Client CollectorAgent Client CollectorIT Operations Management |