Change LEAP large language model \(LLM\)
LEAP allows you to change the default LLM provider from the Now LLM to your required LLM.
Before you begin
Role required: admin
About this task
If you change the LLM model, the LEAP skills should be reapplied to the selected model. Because the LEAP skills aren't applied automatically to an instance.
Procedure
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Access Admin > AI Admin Hub in your workspace.
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Select Settings > Manage AI model > Manage model provider.[Omitted image "manage-model-provider.png"] Alt text: Manage model provider
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Select Edit model provider, and then select Customize.[Omitted image "customize-llm-model-provider.png"] Alt text: Custom LLM selection
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In the Edit model provider section, select Edit provider for skill groups, select the skill group as LEAP and select required LLM provider.[Omitted image "select-llm-provider.png"] Alt text: Select LLM model
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Select Save.
--- title: Change LEAP large language model \(LLM\) description: LEAP allows you to change the default LLM provider from the Now LLM to your required LLM. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/aiops-leap-learning-enhanced-automation-playbooks/change-leap-large-languauge-model-llm.html release: australia product: AIOps LEAP \(Learning-Enhanced Automation Playbooks\) classification: aiops-leap-learning-enhanced-automation-playbooks topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Learning Enhanced Automation Platform \(LEAP\), ITOM Visibility, IT Operations Management] --- # Change LEAP large language model \(LLM\) LEAP allows you to change the default LLM provider from the Now LLM to your required LLM. ## Before you begin Role required: admin ## About this task If you change the LLM model, the LEAP skills should be reapplied to the selected model. Because the LEAP skills aren't applied automatically to an instance. ## Procedure 1. Access **Admin** > **AI Admin Hub** in your workspace. 2. Select **Settings** > **Manage AI model** > **Manage model provider**.\[Omitted image "manage-model-provider.png"\] Alt text: Manage model provider 3. Select **Edit model provider**, and then select **Customize**.\[Omitted image "customize-llm-model-provider.png"\] Alt text: Custom LLM selection 4. In the Edit model provider section, select **Edit provider for skill groups**, select the skill group as **LEAP** and select required LLM provider.\[Omitted image "select-llm-provider.png"\] Alt text: Select LLM model 5. Select **Save**.
| title | Change LEAP large language model \(LLM\) |
| description | LEAP allows you to change the default LLM provider from the Now LLM to your required LLM. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/aiops-leap-learning-enhanced-automation-playbooks/change-leap-large-languauge-model-llm.html |
| release | australia |
| product | AIOps LEAP \(Learning-Enhanced Automation Playbooks\) |
| classification | aiops-leap-learning-enhanced-automation-playbooks |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureLearning Enhanced Automation Platform \(LEAP\)ITOM VisibilityIT Operations Management |