Populate Cloud Account Management dependent tables

task australia Updated Sep 10, 2026 1 min read add-account-details.md

Raw file servicenow.com

Provide the required information for cloud account creation and provisioning.

Before you begin

Role required: sn_itom_cam.cw_admin

Procedure

Add environment elements to help categorize cloud accounts based on multiple environments.

Navigate to All and search for sys_choice.LIST.
On the Choice page, select Element from the drop-down list and enter environment in the search field.

If environment elements you want to use do not exist, create them.

Select New.

On the form, fill in the required fields.

Field	Value
Table	Choice [sys_choice] table
Element	`environment` (case sensitive)
Label	The name for the environment you want to appear on the cloud account request page, for example, Production.
Value	The same value as the label.

Select Submit.

Populate the remaining tables.
1. Navigate to All and search for the table name.
2. Add the relevant information.

Table name	Description
Environment (sys_choice)	Contains translated text for options that appear in lists.
Cost Center (cmn_cost_center)	Contains commonly used reference between financial systems and IT. Cost center records represent business entities and have a related list of CI Cost Center Relationships that measure the cost center's consumption of business services.
Business Unit (business_unit)	Contains information on the business units within your organization, including functions like Finance, HR, or IT.
Department (cmn_department)	Contains the names of the departments in your organization.
System User (sys_user)	Contains user information for the ServiceNow instance.

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---
title: Populate Cloud Account Management dependent tables
description: Provide the required information for cloud account creation and provisioning.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/cloud-account-management/add-account-details.html
release: australia
product: Cloud Account Management
classification: cloud-account-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up Cloud Account Management in Cloud Workspace, Configure, Cloud Account Management, ITOM Cloud Accelerate, IT Operations Management]
---

# Populate Cloud Account Management dependent tables

Provide the required information for cloud account creation and provisioning.

## Before you begin

Role required: sn\_itom\_cam.cw\_admin

## Procedure

1.  Add environment elements to help categorize cloud accounts based on multiple environments.

    1.  Navigate to **All** and search for `sys_choice.LIST`.

    2.  On the Choice page, select **Element** from the drop-down list and enter `environment` in the search field.
    3.  If environment elements you want to use do not exist, create them.

        1.  Select **New**.
        2.  On the form, fill in the required fields.

            |Field|Value|
            |-----|-----|
            |Table|Choice \[sys\_choice\] table|
            |Element|`environment` \(case sensitive\)|
            |Label|The name for the environment you want to appear on the cloud account request page, for example, Production.|
            |Value|The same value as the label.|

        3.  Select **Submit**.
2.  Populate the remaining tables.

    1.  Navigate to **All** and search for the table name.

    2.  Add the relevant information.

<table id="table_jln_4yr_dfc"><thead><tr><th>

Table name

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Environment \(sys\_choice\)

</td><td>

Contains translated text for options that appear in lists.

</td></tr><tr><td>

Cost Center \(cmn\_cost\_center\)

</td><td>

Contains commonly used reference between financial systems and IT. Cost center records represent business entities and have a related list of CI Cost Center Relationships that measure the cost center's consumption of business services.

</td></tr><tr><td>

Business Unit \(business\_unit\)

</td><td>

Contains information on the business units within your organization, including functions like Finance, HR, or IT.

</td></tr><tr><td>

Department \(cmn\_department\)

</td><td>

Contains the names of the departments in your organization.

</td></tr><tr><td>

System User \(sys\_user\)

</td><td>

Contains user information for the ServiceNow instance.

</td></tr></tbody>
</table>