Add members to the group

---
title: Add members to the group
description: Ensure accurate assignment of members to their respective groups to streamline account requests, approvals, provisioning, and certification. Grant necessary permissions through proper group assignment to prevent unauthorized access and maintain security.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/cloud-account-management/add-member-group.html
release: australia
product: Cloud Account Management
classification: cloud-account-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Cloud Account Management, ITOM Cloud Accelerate, IT Operations Management]
---

# Add members to the group

Ensure accurate assignment of members to their respective groups to streamline account requests, approvals, provisioning, and certification. Grant necessary permissions through proper group assignment to prevent unauthorized access and maintain security.

## Before you begin

Role required: ServiceNow AI Platform admin

## Procedure

1.  Navigate to **All** > **Users and Groups** > **Groups**.

2.  Search for `*ITOM` in the search field.

3.  Assign a member to each ITOM group by selecting an entry.

    To know more about ITOM Cloud Account Management user roles, see [Components installed with Cloud Account Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/cloud-account-management/components-installed-with-cam.md).

4.  Under the **Roles** section, select **Edit**.

5.  Search the user and move to the group members list.

6.  Select **Save**.