Components installed with Cloud Account Management

reference australia Updated Sep 10, 2026 1 min read components-installed-with-cam.md
Raw file servicenow.com

Several user roles are installed with the Cloud Account Management app.

Roles installed

Role

Description

Group that provides the role

Requester[sn_itom_cam.cw_requester]

Team lead or representative of the application.- Initiates cloud account creation requests.

  • Create requests for suspension or reactivation of their own accounts.

ITOM CAM Requester Group

Approver[sn_itom_cam.cw_approver]

Supervisor, manager, or finance approver.Reviews requests and either approves or denies them.

ITOM CAM Approver Group

Admin[sn_itom_cam.cw_admin]

Cloud Center of Excellence (CCOE) or Sites Reliability Engineer (SRE) team member.- Confirms that Cloud Account Management configurations align with the cloud and Terraform configurations.

  • Customizes the data certification policy.
  • Creates accounts that are outside the Cloud Account Management application.

ITOM CAM Admin Group

Certifier

[sn_itom_cam.cw_certifier]

Marks an account as certified or failed.

ITOM CAM Certifier Group

To return to the main topic, see [Exploring Cloud Account Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/cloud-account-management/exploring-cam.md).

Parent Topic:Cloud Account Management reference

Search documentation
Search document titles and file paths on the australia branch