Configure a custom catalog ID in Cloud Account Management account request
Configure the catalog ID used for Cloud Account Management request to map the custom service catalog and streamline account provisioning.
Before you begin
Verify whether the catalog is a valid service catalog tested on various portals, such as the Employee Center.
Role required: sn_itom_cam.cw_admin
About this task
The Catalog ID uniquely identifies the Catalog used for Cloud Account Management. To map your custom cloud account request catalog, update the default sys_id value with the custom catalog sys_id value.
Procedure
-
Navigate to Workspaces > Cloud Workspace.
-
Enter
sys_properties.listin the navigation filter. -
In the System Properties [sys_properties] table, search for and click the sn_itom_cam.cam_catalog_id record.
-
In the Value field, enter the unique sys_id of the custom catalog.
Note: You can add only one sys_id in the Value field.
-
Click Update.
---
title: Configure a custom catalog ID in Cloud Account Management account request
description: Configure the catalog ID used for Cloud Account Management request to map the custom service catalog and streamline account provisioning.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/cloud-account-management/configuring-catalog-ids-in-cam-account-request.html
release: australia
product: Cloud Account Management
classification: cloud-account-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up Cloud Account Management in Cloud Workspace, Configure, Cloud Account Management, ITOM Cloud Accelerate, IT Operations Management]
---
# Configure a custom catalog ID in Cloud Account Management account request
Configure the catalog ID used for Cloud Account Management request to map the custom service catalog and streamline account provisioning.
## Before you begin
Verify whether the catalog is a valid service catalog tested on various portals, such as the Employee Center.
Role required: sn\_itom\_cam.cw\_admin
## About this task
The Catalog ID uniquely identifies the Catalog used for Cloud Account Management. To map your custom cloud account request catalog, update the default sys\_id value with the custom catalog sys\_id value.
## Procedure
1. Navigate to **Workspaces** > **Cloud Workspace**.
2. Enter `sys_properties.list` in the navigation filter.
3. In the System Properties \[sys\_properties\] table, search for and click the **sn\_itom\_cam.cam\_catalog\_id** record.
4. In the **Value** field, enter the unique sys\_id of the custom catalog.
**Note:** You can add only one sys\_id in the **Value** field.
5. Click **Update**.
| title | Configure a custom catalog ID in Cloud Account Management account request |
| description | Configure the catalog ID used for Cloud Account Management request to map the custom service catalog and streamline account provisioning. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/cloud-account-management/configuring-catalog-ids-in-cam-account-request.html |
| release | australia |
| product | Cloud Account Management |
| classification | cloud-account-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setting up Cloud Account Management in Cloud WorkspaceConfigureCloud Account ManagementITOM Cloud AccelerateIT Operations Management |