Add an AWS public image to Cloud Provisioning and Governance

task australia Updated Sep 10, 2026 1 min read add-public-image-aws.md

Raw file servicenow.com

You can make any AWS image selectable in an OS profile.

Before you begin

Role required: sn_cmp.cloud_admin

Procedure

In the AWS console, select the EC2 service and then click IMAGES > AMIs.

[Omitted image "public-image-aws.png"] Alt text: AWS console
Filter the list of images and then take note of the AMI Name and AMI ID values for the image of interest.
On the instance, enter cmdb_ci_os_template.list in the Filter navigator text box to open the Images [cmdb_ci_os_template] table and then click New.
On the Image form, enter the following values:

Field Value

Object ID AMI ID value from AWS.

Name Meaningful name that is based on the AMI Name value from AWS.

Guest OS Operating system.
On the Credentials field, click the magnifying glass and then click New on the Credentials page.
In the list, click Basic Auth Credentials.
On the Basic Auth Credentials form, enter a meaningful Name for the credential.
Enter a User name to use for instances that are provisioned from this image.

AWS uses SSH keys, so a password is not required.

Note: If the name ec2-user or root does not work, check with your AMI provider.

Type Name

Amazon Linux ec2-user

RHEL ec2-user or root

Ubuntu ubuntu or root

Centos centos

Fedora ec2-user

SUSE ec2-user or root
Click Submit to close the Basic Auth Credentials form.
Right-click in the header and select Save to save the current configuration of the new image record.

In the Related Items list, you can see that the image is associated with the specified datacenter.
Click Update to make the public image selectable in an OS profile.

This step also creates a relationship between the public image and the logical datacenter (LDC) in the CMDB.

Field	Value
Object ID	AMI ID value from AWS.
Name	Meaningful name that is based on the AMI Name value from AWS.
Guest OS	Operating system.

Type	Name
Amazon Linux	`ec2-user`
RHEL	`ec2-user` or `root`
Ubuntu	`ubuntu` or `root`
Centos	`centos`
Fedora	`ec2-user`
SUSE	`ec2-user` or `root`

Parent Topic:Resource Profiles

75 lines · 2.9 KB Wrap lines

---
title: Add an AWS public image to Cloud Provisioning and Governance
description: You can make any AWS image selectable in an OS profile.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/cloud-configuration-governance/add-public-image-aws.html
release: australia
product: Cloud Configuration Governance
classification: cloud-configuration-governance
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Resource Profiles, Cloud Admin Portal, Cloud Provisioning and Governance administration guide, Cloud Provisioning and Governance, ITOM Cloud Accelerate, IT Operations Management]
---

# Add an AWS public image to Cloud Provisioning and Governance

You can make any AWS image selectable in an OS profile.

## Before you begin

Role required: sn\_cmp.cloud\_admin

## Procedure

1.  In the AWS console, select the EC2 service and then click **IMAGES** &gt; **AMIs**.

    \[Omitted image "public-image-aws.png"\] Alt text: AWS console

2.  Filter the list of images and then take note of the **AMI Name** and **AMI ID** values for the image of interest.

3.  On the instance, enter `cmdb_ci_os_template.list` in the **Filter navigator** text box to open the Images \[cmdb\_ci\_os\_template\] table and then click **New**.

4.  On the **Image** form, enter the following values:

    |Field|Value|
    |-----|-----|
    |Object ID|**AMI ID** value from AWS.|
    |Name|Meaningful name that is based on the **AMI Name** value from AWS.|
    |Guest OS|Operating system.|

5.  On the **Credentials** field, click the magnifying glass and then click **New** on the Credentials page.

6.  In the list, click **Basic Auth Credentials**.

7.  On the Basic Auth Credentials form, enter a meaningful **Name** for the credential.

8.  Enter a **User name** to use for instances that are provisioned from this image.

    AWS uses SSH keys, so a password is not required.

    **Note:** If the name `ec2-user` or `root` does not work, check with your AMI provider.

    |Type|Name|
    |----|----|
    |Amazon Linux|`ec2-user`|
    |RHEL|`ec2-user` or `root`|
    |Ubuntu|`ubuntu` or `root`|
    |Centos|`centos`|
    |Fedora|`ec2-user`|
    |SUSE|`ec2-user` or `root`|

9.  Click **Submit** to close the Basic Auth Credentials form.

10. Right-click in the header and select **Save** to save the current configuration of the new image record.

    In the Related Items list, you can see that the image is associated with the specified datacenter.

11. Click **Update** to make the public image selectable in an OS profile.

    This step also creates a relationship between the public image and the logical datacenter \(LDC\) in the CMDB.


**Parent Topic:**[Resource Profiles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/cloud-configuration-governance/cloud-resource-profiles.md)