Manage a stack

task australia Updated Sep 10, 2026 3 min read cloudmgt-manage-stacks.md
Raw file servicenow.com

Use the Stack Details page to view details and status for a stack and to perform life-cycle operations on a stack.

Before you begin

Role required: sn_cmp.cloud_service_user

Procedure

  1. Use one of the following methods to open the Stack Details page:

    • Click Stacks on the toolbar.
    • Use the Search text box to search for the stack.
    • On the home page, click a stack in the Recent Stacks, or the Stack Health section.
    • On the home page, click Manage Stacks. By default, all stacks in all service categories are listed.
  2. In the Stacks list, select a stack category, and then click a stack Name.

    The Stack Details page displays the following information:

    [Omitted image "stack-details.png"] Alt text: Stack details

    • Breadcrumb navigation
    • Name of the stack. Click View Dependency to view the dependency map for the stack. Click Manage Stack to view the resources, properties, and activities of the stack. Click Track Operations to view the list of lifecycle operations performed on the stack and its resources.
    • Status information
    • List of all resources in the stack. Click a resource to view details in the Properties section. Color codes indicate status of the stack:
      • Green: On/Active.
      • Yellow: Turned off or Processing.
      • Red: Terminated or Error.
    • List of the stack properties. Some properties are set in the stack request form and others are set by policy
    • Activities associated with the stack. Click a tab to view:
    • Operations you can perform on a stack. See Perform a life-cycle operation on a stack or resource.
    • Text box used to search the Cloud User Portal for stacks, resources based on types, stack requests, change requests, incidents, keys, and catalog items.

Name

Name that you specified when requesting the stack.

Stack Status

Current status of the stack:- Active (provisioned stacks)

  • Terminated (deprovisioned stacks)
  • Unmanaged (discovered stacks)
  • Error (errored stacks)
  • Processing (stacks being processed)

Assigned To

Owner of the stack configuration. This drives the access controls and views in cloud portal.

Cloud Account

Cloud account that the stack is associated with.

Service Request Item

Record created in Request Item table when you ordered the catalog which resulted in this stack.

Blueprint

Blueprint with which the stack is associated.

Owned by

User name of the requester.

Owner Group

Name of the group the owner of the stack belongs to.

Schedule

The schedule is associated with the stack.

Output

Details specific to ARM/CFT stacks, such as the URL of an application, names, or locations of any resources created.

Updated

Date and time the stack details were last updated.

Created

Date and time the stack was requested.

End Date

Date and time the stack terminates (unprovisioned).

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