Create a cloud catalog item

task australia Updated Sep 10, 2026 3 min read create-cloud-catalog-item.md
Raw file servicenow.com

Create a cloud catalog item for provisioning, based on a template or an existing blueprint, and publish the catalog item to provide a service.

Before you begin

Role required: sn_cmp.cloud_service_designer.

About this task

While creating a catalog item, you can associate it with a template native to the cloud provider (for example, CFT, ARM, GDM) or a Terraform IaC template. After you generate a catalog item, the system automatically generates components such as variable sets, lifecycle operations, rules, and pre- and post-provision operations. You can manage all these components from the Create Catalog Item page.

Procedure

  1. In the Cloud Admin Portal, navigate to Design > Cloud Catalog items.

    All the catalog items that you've created are listed in a card layout view. You can click an inactive catalog item to provision it.

  2. Click New.

    The Cloud Catalog Items screen appears.

  3. On the form, fill in the fields.

Field

Description

Name

Name for the catalog item.

Active

Option for making the catalog item available. This check box can be selected only after you've selected a blueprint.

Icon

Image to appear as an icon beside the item name in the catalog. You can upload a 16 x16 pixel image. If no image is uploaded, the default icon appears beside this item. The uploaded image overwrites the default image. The image you upload appears in the service catalog; not in the ServiceNow® Cloud Provisioning and Governance application.

Picture

Image for the catalog item. The image that you select is displayed for the catalog item in the Cloud User Portal (after you click Launch a Stack).

Catalogs

Names of catalogs.

Category

Category for the item appears by default. You can change the category. Catalog searches find only items that are assigned to a category. The categories appear in the service catalog. The catalog item can appear in multiple categories. To add categories, click the Categories tab and then click New or Edit.

Source

Source type (Cloud Template or Custom) to associate the catalog item with.

Template type

  • Select Cloud Template, then select the type of template (ARM Template or CloudFormation Template, to import cloud-native templates)

  • Select Configuration Management Template to use Config Management provider templates from Anisible or Terraform.

Blueprint

If you selected Custom in the Source field, then select a blueprint to associate with the catalog item.

Blueprint Operation

The value in this field is automatically populated after you generate the catalog item. This field appears only when you select a blueprint.

Short description

Brief description of the catalog item. This description appears in the Cloud User Portal next to the catalog item.

Description

Full description of the catalog item. This description appears in the service catalog; not in the Cloud Provisioning and Governance application. You can embed videos, images, links to internal knowledge base (KB) articles, and links to external sources of information and instruction documentation.

4. Click **Submit**.
The catalog item and all associated components such as variable sets, lifecycle operations, and rules are generated and appear as tabs in the Cloud Catalog Item page.

**Note:** If you selected **Template** from the Source type list, you must create a template and associate the template with the catalog item.

The related links are actions that you can perform on the catalog item.

|Action|Description|
|------|-----------|
|Export Catalog Item|Exports all the components \(such as blueprints, resource blocks, rules\) of the catalog item from one environment to the other. See [Moving Cloud Provisioning and Governance content across environments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/cloud-configuration-governance/move-content-intro.md).|
|Item Diagnostic|Identifies possible issues with the catalog item data and configuration. See [Item diagnostic report](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/c_ItemDiagnostic.md)|
|Manage Attributes|See [Manage operation attributes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/cloud-configuration-governance/manage-attributes.md).|
|Reset Catalog Item|Resets \(to the last change you made\) any customizations that you've made to the catalog item.|

What to do next

Create a cloud template-based catalog item.

Related topics

Create a catalog item from a Terraform template

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