Out Of Box Policies

reference australia Updated Sep 10, 2026 1 min read out-of-box-policies.md
Raw file servicenow.com

The Cloud Services Catalog Out of the Box Policies comprise Approval, Naming, Lease and Quota Provisioning Policies.

Provisioning Policies

Description

Approval

ServiceNow Approval action called via Policy Trigger, on specific occasions. Example: When a requester orders VM of type other than t2.micro and t2.nano, or when more than two extra disks are requested for certain catalog items.

Naming Policy

A good approach for resources deployed as part of a single request is to tag the resources with a common name, such as the stack's name. If the stack name follows standard convention, for easy ownership identification, and for age, that is useful. The naming policy that is shipped out of the box is enabled for all cloud catalog items. When the policy is active, a stack name is suggested in a particular naming format for Stack Name field in the form. The naming format uses a combination of initial letters of the requesters name, followed by the current date and time in mm dd hh mm format. Example: if the requester name is John Smith, and the date/time is 10:30 am on 15-May, the stack name is generated as 'js05151030'.

Lease Policy

Lease Policy is used to trigger de-provisioning of unused/unwanted stacks to save costs on cloud. The lease policy will de-provision active stacks after the lease period expires. A week prior to this, reminders are sent to stack owners mentioning the stack is expiring.

Quota Policy

Quota Policy is used to decide if a request which is run once quota is exceeded, should go to approval or to be aborted. See Resource order controls for template-based catalog items

**Parent Topic:**[Out Of Box Catalogs using Cloud Services Catalog](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/cloud-services-catalog/out-of-the-box-catalog-items.md)
Search documentation
Search document titles and file paths on the australia branch