Configuring synthetic monitoring

---
title: Configuring synthetic monitoring
description: Plan and configure your implementation of synthetic monitoring.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/configuring-synthetic-monitoring.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Synthetic monitoring, ITOM AIOps, IT Operations Management]
---

# Configuring synthetic monitoring

Plan and configure your implementation of synthetic monitoring.

## Configuration overview

-   [Install synthetic monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/install-synthetic-monitoring.md)
-   [Create synthetic monitoring locations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-synthetic-monitoring-locations.md)
-   [Create and edit a synthetic monitor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-synthetic-monitor.md)
-   [Create synthetic monitors from incidents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-synthetic-monitors-from-incidents.md)
-   [Create a synthetic monitor for a discovered API](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-synthetic-monitor-for-discovered-api.md)
-   [Manage synthetic monitors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/manage-synthetic-monitors.md)

-   **[Install synthetic monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/install-synthetic-monitoring.md)**  
You can install the synthetic monitoring application \(`com.snc.uib.sow_synthetics`\) with the admin role.
-   **[Create synthetic monitoring locations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-synthetic-monitoring-locations.md)**  
Create a synthetic monitoring location to run a synthetic monitor. If you plan to run monitors from a ServiceNow hosted location, you can skip this procedure.
-   **[Create and edit a synthetic monitor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-synthetic-monitor.md)**  
Create or edit a synthetic monitor to test the availability and performance of your HTTP endpoints before your users discover issues.
-   **[Create synthetic monitors from incidents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-synthetic-monitors-from-incidents.md)**  
Create synthetic monitors from incidents to proactively track endpoint failures and reduce repeat occurrences.
-   **[Create a synthetic monitor for a discovered API](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-synthetic-monitor-for-discovered-api.md)**  
Create a synthetic monitor to test the availability of APIs discovered through API Insights.
-   **[Manage synthetic monitors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/manage-synthetic-monitors.md)**  
Edit or delete synthetic monitors after creating them.
-   **[Enable ECC queue cleanup for synthetic monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/enable-ecc-queue-cleanup.md)**  
Grant the ECC Queue auto-purge job permission to remove old synthetic monitoring messages from the ECC queue.

**Parent Topic:**[ITOM AIOps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-health-landing-page.md)