Delete integration

task australia Updated Nov 6, 2026 1 min read delete-integration.md
Raw file servicenow.com

Delete integration allows you to permanently remove a connector integration from your system. This feature helps you maintain a clean and organized system by eliminating unused or obsolete integrations, freeing up resources and reducing potential clutter.

Before you begin

Ensure the integration is deactivated.

Role required: evt_mgmt_admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. From the navigation pane, select the AIOps configuration center icon [Omitted image "icon-itom-aiops-config.png"] Alt text: ITOM AIOps configuration center icon.

    The ITOM AIOps configuration center page appears. The configuration center is a centralized workspace. Use it to configure and manage AIOps features from a single place.

  3. On the ITOM AIOps configuration center page, under the Setup > Integrations section, select Manage Installed integrations.

  4. Select the Installed integrations tab.

  5. For the integration that you want to delete, select the Ellipses icon ([Omitted image "ellipsis-horizontal-fill-24.svg"] Alt text: Ellipsis horizontal icon) and then select Delete.

    [Omitted image "delete-connector.png"] Alt text: Option to delete connector.

  6. On the confirmation window, select Delete.

    The integration is deleted.

Search documentation
Search document titles and file paths on the australia branch