Add an application for monitoring

---
title: Add an application for monitoring
description: Add an application to the list of monitored applications so you can identify and address application issues as they arise.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/add-new-application.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-10-23"
reading_time_minutes: 1
keywords: [add application, add application for monitoring, monitor application, new application, installed app, web app, application monitoring]
breadcrumb: [Application monitoring setup, Configure, Digital End-User Experience, IT Operations Management]
---

# Add an application for monitoring

Add an application to the list of monitored applications so you can identify and address application issues as they arise.

## Before you begin

Confirm that the DEX plugin \(sn\_dex\) is installed.

To add an application to be monitored, verify you have completed the following tasks:

-   [Create an ACC registration key](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/create-acc-reg-key.md)
-   Install ACC:
    -   [Install ACC for DEX on Windows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/install-acc-for-dex-windows.md)
    -   [Install ACC for DEX on macOS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/install-acc-for-dex-macos.md)
-   [Enable the DEX browser extension](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/enable-dex-browser-extension.md)

Role required: sn\_dex.admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).

3.  On the Application management card, select **Configure applications**.

    The list of monitored applications appears.

4.  Select **New** > **Installed app** or **New** > **Web app**.

5.  On the form, fill in the fields.

    For more information about each field, see [Add web or installed application form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/admin-new-app-form.md).

6.  Move the monitoring toggle switch \[Omitted image "icon-toggle-button-enabled.png"\] Alt text: to turn on monitoring.

7.  Select **Save**.


## Result

The application is added to the list of monitored applications.