Agent policies list

reference australia Updated Sep 10, 2026 1 min read agent-policies-list.md

The agent policies list shows information about each agent policy including its name, status, cron expressions, and updated time.

Field	Description
Name	Name of the policy.
Hierarchy	Policy hierarchical state.When the policy is part of a hierarchy, the values are Parent or Child. Otherwise, the value is None.
Active	Option to indicate that the policy is in use.The values are True or False.
Publish status	Publish status of the policy.The values are Draft, Ready to publish, Queued, and Published.
Interval(sec)	The frequency in seconds according to which the policy checks are executed.This field applies only to checks with an empty cron expression value.
Cron expressions	Expressions according to which the policy checks are executed.This field applies only to checks with an empty interval value.
Updated	Last time the policy was updated.

**Parent Topic:**[Administration cards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/administration-cards.md)

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---
title: Agent policies list
description: The agent policies list shows information about each agent policy including its name, status, cron expressions, and updated time.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/agent-policies-list.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Administration cards, DEX Application and Device Health reference, Reference, Digital End-User Experience, IT Operations Management]
---

# Agent policies list

The agent policies list shows information about each agent policy including its name, status, cron expressions, and updated time.

<table id="table_skx_qyg_52c"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the policy.

</td></tr><tr><td>

Hierarchy

</td><td>

Policy hierarchical state.When the policy is part of a hierarchy, the values are Parent or Child. Otherwise, the value is None.

</td></tr><tr><td>

Active

</td><td>

Option to indicate that the policy is in use.The values are True or False.

</td></tr><tr><td>

Publish status

</td><td>

Publish status of the policy.The values are Draft, Ready to publish, Queued, and Published.

</td></tr><tr><td>

Interval\(sec\)

</td><td>

The frequency in seconds according to which the policy checks are executed.This field applies only to checks with an empty cron expression value.

</td></tr><tr><td>

Cron expressions

</td><td>

Expressions according to which the policy checks are executed.This field applies only to checks with an empty interval value.

</td></tr><tr><td>

Updated

</td><td>

Last time the policy was updated.

</td></tr></tbody>
</table>**Parent Topic:**[Administration cards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/administration-cards.md)