Customize Desktop Assistant home page

task australia Updated Sep 10, 2026 1 min read change-home-page-title.md
Raw file servicenow.com

Modify the Desktop Assistant home page title, description, theme, logo, and notification and chat options.

Before you begin

DEX Desktop Assistant [sn_dex_desktop] application must be installed. For more information, see Install Application and Device Health and Download and install Desktop Assistant.

Role required: sn_dex_desktop.admin

Procedure

  1. Navigate to All > Desktop Assistant > Configuration > Application.

    [Omitted image "dex-da-home-page-form.png"] Alt text: Desktop Assistant page with options to modify the home page title and description and to activate notifications and the chat icon.

  2. On the Desktop Assistant form, edit the required fields.

Field

Description

Title

Title of the home page.

Description

Brief overview of the content and purpose of the product.

Employee Center URL

URL to the Employee Center where employees can access important resources, information, and tools related to their work.

Notifications enabled

Option to turn the notification bell icon on or off.

Theme

Option to apply a theme to the Desktop Assistant application. The default theme is Employee Center (EC) Theme.You can customize themes by modifying specific CSS variables. For more information, see Customize themes for Desktop Assistant.

Virtual Agent enabled

Option to turn the chat icon on or off.

3. Customize the logo for the Desktop Assistant home page.
**Note:**

-   By default, the ServiceNow logo is applied. The base system logo measures 253  px by 73  px.
-   When uploading a custom company logo, make sure it does not exceed the maximum supported size of 10 rem by 5 rem \(approximately 160 px by 80 px\).
1.  In the **Logo** field, select **Update**.

2.  Select **Choose File** and select an image from your system.

3.  Select **OK**.

4.  To delete the logo, select **Delete** in the **Logo** field.
  1. Select Update.
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