Create an ACC registration key
Set up an Agent Client Collector (ACC) by creating an agent registration key to identify and authenticate agents that are enabled to send data to the collector. The key helps promote the security and integrity of the data collected from the system.
Before you begin
Role required: sn_dex.admin
About this task
Important: By default, the registration key you generate expires in 90 days. Update the sn_agent.registration_key_validity.days property to change the validity duration.
Procedure
-
Navigate to All > Agent Client Collector > Deployment > Agent Registration Key.
-
Select New.
-
In the Name field, enter a descriptive name for the registration key.
-
To receive notifications when a registration key is soon to expire, select a group with a valid email address in the Ownership Group field.
When keys are deleted by the Cleanup Agent Registration Keys scheduled job, the indicated group receives an email notification.
-
Select Submit.
What to do next
To install the agent on a device, see Install ACC for DEX on Windows or Install ACC for DEX on macOS.
---
title: Create an ACC registration key
description: Set up an Agent Client Collector \(ACC\) by creating an agent registration key to identify and authenticate agents that are enabled to send data to the collector. The key helps promote the security and integrity of the data collected from the system.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/create-acc-reg-key.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-10-22"
reading_time_minutes: 1
keywords: [acc registration key, agent registration key, agent client collector \(acc\), authenticate agents, create registration key, register agents]
breadcrumb: [Installing DEX on your local machine, Configure, Digital End-User Experience, IT Operations Management]
---
# Create an ACC registration key
Set up an Agent Client Collector \(ACC\) by creating an agent registration key to identify and authenticate agents that are enabled to send data to the collector. The key helps promote the security and integrity of the data collected from the system.
## Before you begin
Role required: sn\_dex.admin
## About this task
**Important:** By default, the registration key you generate expires in 90 days. Update the **sn\_agent.registration\_key\_validity.days** property to change the validity duration.
## Procedure
1. Navigate to **All** > **Agent Client Collector** > **Deployment** > **Agent Registration Key**.
2. Select **New**.
3. In the **Name** field, enter a descriptive name for the registration key.
4. To receive notifications when a registration key is soon to expire, select a group with a valid email address in the **Ownership Group** field.
When keys are deleted by the **Cleanup Agent Registration Keys** scheduled job, the indicated group receives an email notification.
5. Select **Submit**.
## What to do next
To install the agent on a device, see [Install ACC for DEX on Windows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/install-acc-for-dex-windows.md) or [Install ACC for DEX on macOS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/install-acc-for-dex-macos.md).
| title | Create an ACC registration key |
| description | Set up an Agent Client Collector \(ACC\) by creating an agent registration key to identify and authenticate agents that are enabled to send data to the collector. The key helps promote the security and integrity of the data collected from the system. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/create-acc-reg-key.html |
| release | australia |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | task |
| last_updated | 2026-10-22 |
| reading_time_minutes | 1 |
| keywords | acc registration keyagent registration keyagent client collector \(acc\)authenticate agentscreate registration keyregister agents |
| breadcrumb | Installing DEX on your local machineConfigureDigital End-User ExperienceIT Operations Management |