Creating an event rule

---
title: Creating an event rule
description: Event rules define the events to monitor and the criteria that trigger an alert.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/creating-an-event-rule.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: concept
last_updated: "2026-10-23"
reading_time_minutes: 1
keywords: [event rule, create event rule, performance thresholds, alert criteria, event filters]
breadcrumb: [Managing alert rules, Configure, Digital End-User Experience, IT Operations Management]
---

# Creating an event rule

Event rules define the events to monitor and the criteria that trigger an alert.

Creating an event rule involves these tasks, in order:

1.  [Select event rule filters](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/event-rule-select-filters.md).
2.  [Define alert criteria](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/define-alert-criteria-event.md).
3.  [Define alert rule name and status](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/define-alert-name-state.md).