Deactivate DEX alert grouping
task australia Updated Nov 6, 2026 1 min read deactivate-alert-group.md
Deactivate DEX alert grouping to enable individual alert visibility, aiding in detailed analysis and targeted response.
Before you begin
Role required: sn_dex.admin
Procedure
- Perform one of the following options.
|
Options |
Actions |
|---|---|
|
System Properties [sys_properties] table |
Open the property sn_dex.alert.correlation_rule.device.period and in the Value field, enter |
|
Alert Correlation Rules |
Under All > Event Management > Rules > Alert Correlation Rules, in DEX Metric Correlation Rule, clear the Active check box. |
Keywords deactivate alert groupingalert correlation ruleindividual alert visibilityalert grouping
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--- title: Deactivate DEX alert grouping description: Deactivate DEX alert grouping to enable individual alert visibility, aiding in detailed analysis and targeted response. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/deactivate-alert-group.html release: australia product: Digital End-User Experience \(DEX\) classification: digital-end-user-experience-dex topic_type: task last_updated: "2026-11-06" reading_time_minutes: 1 keywords: [deactivate alert grouping, alert correlation rule, individual alert visibility, alert grouping] breadcrumb: [DEX alerts, Monitor application performance, Manage employee experience, Digital End-User Experience, IT Operations Management] --- # Deactivate DEX alert grouping Deactivate DEX alert grouping to enable individual alert visibility, aiding in detailed analysis and targeted response. ## Before you begin Role required: sn\_dex.admin ## Procedure 1. Perform one of the following options. <table id="choicetable_hm4_cgv_1bc"><thead><tr><th align="left" id="d242410e62"> Options </th><th align="left" id="d242410e65"> Actions </th></tr></thead><tbody><tr><td id="d242410e71"> **System Properties \[sys\_properties\] table** </td><td> Open the property **sn\_dex.alert.correlation\_rule.device.period** and in the **Value** field, enter `0`. </td></tr><tr><td id="d242410e89"> **Alert Correlation Rules** </td><td> Under **All** > **Event Management** > **Rules** > **Alert Correlation Rules**, in DEX Metric Correlation Rule, clear the **Active** check box. </td></tr></tbody> </table>
| title | Deactivate DEX alert grouping |
| description | Deactivate DEX alert grouping to enable individual alert visibility, aiding in detailed analysis and targeted response. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/deactivate-alert-group.html |
| release | australia |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| keywords | deactivate alert groupingalert correlation ruleindividual alert visibilityalert grouping |
| breadcrumb | DEX alertsMonitor application performanceManage employee experienceDigital End-User ExperienceIT Operations Management |