Before you begin

---
title: Before you begin
description: Review system requirements and use guided setup to activate required plugins before configuring DEX.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/dex-before-you-begin.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [DEX prerequisites, DEX guided setup, Digital End-User Experience system requirements, sn\_dex setup]
breadcrumb: [Configure, Digital End-User Experience, IT Operations Management]
---

# Before you begin

Review system requirements and use guided setup to activate required plugins before configuring DEX.

## Configuration overview and roadmap

The configuration overview describes the end-to-end setup process for DEX and presents a roadmap of the tasks you complete, in the order you complete them.

## Required plugins

Review the plugins required to run DEX, including their plugin IDs and activation instructions.

## System requirements

Before installing DEX, confirm that your environment meets the minimum platform version, supported Agent Client Collector versions, browser extension requirements, and compatible operating systems.

## Guided setup

Use DEX guided setup to install and configure the required plugins, enable the browser extension, and activate the Desktop Assistant.