Onboard for DEX Application and Device Health

task australia Updated Oct 23, 2026 2 min read dex-onboarding.md

Start monitoring applications with DEX Application and Device Health by turning on monitoring for applications in the predefined list or by adding your own custom applications.

Before you begin

To add an application to be monitored, verify you have completed the following tasks:

Role required: sn_dex.admin

Procedure

Navigate to Workspaces > Service Operations Workspace.
In the primary navigation pane, select the DEX Administration icon ([Omitted image "icon-administration.png"] Alt text:).
Select Configure Applications on the Application management card.

A pre-existing list of monitoring-enabled applications is provided, initially turned off. You can add your own application to the list.
To add an application, perform the following steps.
1. Select + New application.
2. On the form, fill in the fields and select Save.
  
  For more information about each field, see Add web or installed application form.
To monitor an application from the pre-existing list, turn on application monitoring.

For more information about how to turn on an application, see Enable application monitoring.

What to do next

To explore the product and learn about the various pages and their offerings, see Open DEX Application and Device Health.

Keywords dex onboardingapplication monitoring onboardingstart monitoringadd custom applicationonboard for dex

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---
title: Onboard for DEX Application and Device Health
description: Start monitoring applications with DEX Application and Device Health by turning on monitoring for applications in the predefined list or by adding your own custom applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/dex-onboarding.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-10-23"
reading_time_minutes: 2
keywords: [dex onboarding, application monitoring onboarding, start monitoring, add custom application, onboard for dex]
breadcrumb: [Application monitoring setup, Configure, Digital End-User Experience, IT Operations Management]
---

# Onboard for DEX Application and Device Health

Start monitoring applications with DEX Application and Device Health by turning on monitoring for applications in the predefined list or by adding your own custom applications.

## Before you begin

To add an application to be monitored, verify you have completed the following tasks:

-   [Create an ACC registration key](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/create-acc-reg-key.md)
-   Install ACC:
    -   [Install ACC for DEX on Windows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/install-acc-for-dex-windows.md)
    -   [Install ACC for DEX on macOS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/install-acc-for-dex-macos.md)
-   [Enable the DEX browser extension](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/enable-dex-browser-extension.md)

Role required: sn\_dex.admin

## Procedure

1.  Navigate to **Workspaces** &gt; **Service Operations Workspace**.

2.  In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).

3.  Select **Configure Applications** on the Application management card.

    A pre-existing list of monitoring-enabled applications is provided, initially turned off. You can add your own application to the list.

4.  To add an application, perform the following steps.

    1.  Select **+ New application**.
    2.  On the form, fill in the fields and select **Save**.

        For more information about each field, see [Add web or installed application form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/admin-new-app-form.md).

5.  To monitor an application from the pre-existing list, turn on application monitoring.

    For more information about how to turn on an application, see [Enable application monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/enable-app-monitor.md).


## What to do next

To explore the product and learn about the various pages and their offerings, see [Open DEX Application and Device Health](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/open-dex-workspace.md).