DEX system tables for remedial actions

reference australia Updated Sep 10, 2026 1 min read dex-sys-table-ra.md

DEX system tables store the configuration settings for remedial actions and track the progress of each remedial action execution.

Remedial action configuration

Stores the configuration settings for remedial actions.

Field	Description
OS	Operating system compatibility (macOS, Windows, all)
source	Origin of the remedial action (alert, configuration_item)
playbook_type	Type of playbook (generic, tailored)
check_definition	Reference to associated check definitions
is_bulk_action	Flag for bulk action capability
active	Status of the configuration

Remedial action execution

Tracks the progress of remedial action executions.

Field	Description
state	UI progress state
device_list	List of target devices
source_record_table	Source table reference
source_record_id	Source record identifier

M2M remedial action execution

Maps the relationship between tracking and actual execution.


dex_remedial_action_execution	Links to UI execution record
remedial_action_execution	Links to actual execution record

Note: For more information about the base system remedial actions, see Digital End-User Experience remedial actions.

Parent Topic:DEX Desktop Assistant reference

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---
title: DEX system tables for remedial actions
description: DEX system tables store the configuration settings for remedial actions and track the progress of each remedial action execution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/dex-sys-table-ra.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [DEX Desktop Assistant reference, Reference, Digital End-User Experience, IT Operations Management]
---

# DEX system tables for remedial actions

DEX system tables store the configuration settings for remedial actions and track the progress of each remedial action execution.

## Remedial action configuration

Stores the configuration settings for remedial actions.

|Field|Description|
|-----|-----------|
|OS|Operating system compatibility \(macOS, Windows, all\)|
|source|Origin of the remedial action \(alert, configuration\_item\)|
|playbook\_type|Type of playbook \(generic, tailored\)|
|check\_definition|Reference to associated check definitions|
|is\_bulk\_action|Flag for bulk action capability|
|active|Status of the configuration|

## Remedial action execution

Tracks the progress of remedial action executions.

|Field|Description|
|-----|-----------|
|state|UI progress state|
|device\_list|List of target devices|
|source\_record\_table|Source table reference|
|source\_record\_id|Source record identifier|

## M2M remedial action execution

Maps the relationship between tracking and actual execution.

| | |
|---|---|
|dex\_remedial\_action\_execution|Links to UI execution record|
|remedial\_action\_execution|Links to actual execution record|

**Note:** For more information about the base system remedial actions, see [Digital End-User Experience remedial actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/dex-diff-ra.md).

**Parent Topic:**[DEX Desktop Assistant reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/dex-desktop-experience-reference.md)