Digital Experience Score​ properties

---
title: Digital Experience Score​ properties
description: Configure the system properties to turn on the DEX Score application and set the company-level target for the digital experience score.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/dexscr-dex-score-properties.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Digital Experience Score reference, Reference, Digital End-User Experience, IT Operations Management]
---

# Digital Experience Score​ properties

Configure the system properties to turn on the DEX Score application and set the company-level target for the digital experience score.

These properties are available for Digital Experience Score​.

**Note:** To open the System Properties \[sys\_properties\] table, enter `sys_properties.list` in the navigation filter.

<table id="table_cfk_tl1_jzb"><thead><tr><th>

Property

</th><th>

Description

</th></tr></thead><tbody><tr><td>

sn\_dex\_score.active

</td><td>

Controls the availability of the Digital Experience Score​ application on the instance. When true, the application's calculations, dashboard, and configurations are available for use.

When false, the application is unavailable.

-   Type: true\|false
-   Default value: true
-   Other possible values: false

</td></tr><tr><td>

sn\_dex\_score.company\_target\_score

</td><td>

Organization's target for DEX score that appears on the DEX Score dashboard.-   Type: integer
-   Default value: 75
-   Other possible values: Any whole number from 0 to 100.

</td></tr></tbody>
</table>**Parent Topic:**[Digital Experience Score​ reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/dexscr-dex-score-reference.md)