Turn off application monitoring
task australia Updated Oct 23, 2026 1 min read disable-app-monitor.md
Turn off monitoring for an application in situations where monitoring is causing performance issues or interfering with the functionality of the application.
Before you begin
Confirm that the DEX plugin (sn_dex) is installed.
Role required: sn_dex.admin
Procedure
-
Navigate to Workspaces > Service Operations Workspace.
-
In the primary navigation pane, select the DEX Administration icon ([Omitted image "icon-administration.png"] Alt text:).
-
On the Application management card, select Configure applications.
The list of monitored applications appears.
-
Select the check box next to the application for which you want to turn off monitoring.
-
Select Turn off metrics monitoring in the Actions drop-down list.
The monitoring of the application is turned off.
Keywords disable monitoringstop monitoringturn off metrics monitoringdisable application monitoring
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---
title: Turn off application monitoring
description: Turn off monitoring for an application in situations where monitoring is causing performance issues or interfering with the functionality of the application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/disable-app-monitor.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-10-23"
reading_time_minutes: 1
keywords: [disable monitoring, stop monitoring, turn off metrics monitoring, disable application monitoring]
breadcrumb: [Application monitoring setup, Configure, Digital End-User Experience, IT Operations Management]
---
# Turn off application monitoring
Turn off monitoring for an application in situations where monitoring is causing performance issues or interfering with the functionality of the application.
## Before you begin
Confirm that the DEX plugin \(sn\_dex\) is installed.
Role required: sn\_dex.admin
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
2. In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).
3. On the Application management card, select **Configure applications**.
The list of monitored applications appears.
4. Select the check box next to the application for which you want to turn off monitoring.
5. Select **Turn off metrics monitoring** in the **Actions** drop-down list.
The monitoring of the application is turned off.
| title | Turn off application monitoring |
| description | Turn off monitoring for an application in situations where monitoring is causing performance issues or interfering with the functionality of the application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/disable-app-monitor.html |
| release | australia |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | task |
| last_updated | 2026-10-23 |
| reading_time_minutes | 1 |
| keywords | disable monitoringstop monitoringturn off metrics monitoringdisable application monitoring |
| breadcrumb | Application monitoring setupConfigureDigital End-User ExperienceIT Operations Management |