Edit alert rules

---
title: Edit alert rules
description: Modify alert rules to fine-tune monitoring criteria and thresholds.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/edit-metric-rules.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [modify alert rules, update monitoring criteria]
breadcrumb: [Managing alert rules, Configure, Digital End-User Experience, IT Operations Management]
---

# Edit alert rules

Modify alert rules to fine-tune monitoring criteria and thresholds.

## Before you begin

Role required: sn\_dex.admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).

3.  Select **Configure** on the Alert rules card.

    The list of alert rules appears.

4.  Select the name of the alert rule that you want to update.

5.  Modify the values as needed, selecting **Next** to navigate between the pages.

6.  Select **Update**.

    **Note:** If you edit an existing alert action or proactive resolution, the changes are saved even if the alert rule is closed without saving.