Enable the DEX browser extension

task australia Updated Nov 6, 2026 1 min read enable-dex-browser-extension.md
Raw file servicenow.com

Activate the DEX Chrome or Edge extension on your system to collect different operational or performance-based metrics for the web applications.

Before you begin

[Omitted video] Description: Enable DEX browser extension

Confirm that the DEX plugin (sn_dex) is installed.

Confirm that the browser versions are Google Chrome version 114 or later, and Microsoft Edge version 96 or later.

Note: DEX browser extension requires permission to read and change all your data on all websites.

Role required: none

Procedure

  1. Install the DEX browser extension for your browser.

Browser

Steps

Google Chrome

  1. Navigate to DEX Browser Extension.
  2. Select Add to Chrome.
  3. In the confirmation dialog box, select Add extension.

Microsoft Edge

  1. Navigate to DEX Browser Extension.
  2. Select Get.
  3. In the confirmation dialog box, select Add extension.
## Result

The Google Chrome or Microsoft Edge extension is enabled by default, and when monitoring of the web applications begins, the collected metrics are sent to the ServiceNow instance.

What to do next

For the next setup task, see Onboard for DEX Application and Device Health.

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