Turn notifications on or off

task australia Updated Sep 10, 2026 1 min read enable-notification.md
Raw file servicenow.com

Turn on Desktop Assistant notifications so that employees receive timely updates about important events and activities.

Before you begin

Role required: sn_dex_desktop.admin

Procedure

  1. Navigate to Desktop Assistant > Configuration > Application.

  2. On the Desktop Assistant page, turn notifications on or off.

    • Turn on: Select the Notifications Enabled check box.
    • Turn off: Clear the Notifications Enabled check box.
  3. Select Update.

Result

A bell icon [Omitted image "icon-notification-bell.png"] Alt text: appears on the Desktop Assistant header if you turn on notifications. If you turn off notifications, the bell icon disappears from the header.

When enabled, push notifications are sent to employees using Desktop Assistant. For more information, see Desktop Assistant notifications and View Desktop Assistant notifications.

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