Manage your system compliance report

task australia Updated Oct 23, 2026 1 min read manage-compliance-report.md
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Configure the DEX policy metrics, monitored applications, and threshold-based metric rules for your organization's device compliance report.

Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. In the primary navigation pane, select the DEX Administration icon ([Omitted image "icon-administration.png"] Alt text:).

  3. Select Configure on the System compliance card.

  4. Select one or more of the following options to configure compliance monitoring for your organization's IT devices.

Option

Steps

Manage compliance policy

  1. Select a check box next to the system policy value that you want to use for monitoring.
  2. In the Actions drop-down list, select Turn on monitoring.

Manage applications

  1. Select a check box next to the system policy value that you want to use for monitoring.
  2. In the Actions drop-down list, select Turn on monitoring. Note: To learn more about adding or editing an application to monitor, see Add an application for monitoring or Add web or installed application form.

Manage metric rules

Select a metric rule name to customize. The rules trigger actions based on specific metric thresholds.Note: To edit or add a metric rule, see Create metric rules.

**Note:** You can enable multiple compliance policy values simultaneously by selecting a check box next to **Metric name**. Adjust your selection as needed by selecting individual check boxes for each value.
For more information about the compliance report, see [DEX Insights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/dex-workspace-insights-tab.md).
Keywords compliance reportmanage compliancedevice compliance reportcompliance policymetric rules
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