Alert rules page

reference australia Updated Sep 10, 2026 1 min read metric-rule-form.md
Raw file servicenow.com

The alert rules page shows information about a specific rule, including its name, app type, rule type, application name, alert severity, and alert status.

Field

Description

Name

Name of the metric rule.

App type

CI type, such as SaaS or web, installed, or device, to which the metric rule is applied.

Rule type

Alert rule type, such as metric or event.

Application

Application name to which the metric rule is applied.If the CI type is Device, then the application name is marked as N/A.

Alert severities

Level of urgency or importance assigned to the alert.

Status

Current state of the alert rule, indicating whether it's active or inactive.

Action

Alert action for the alert rule that triggers the remedial action for the alert.

Updated

Date and time when the alert rule was last updated.

To return to the alert rules page, see [Using alert rules for Digital End-User Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/metric-rules.md).

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