Proactive Engagement reference
concept australia Updated Sep 10, 2026 1 min read proactive-engagement-reference.md
Reference topics provide additional information about the cards, lists, and forms that help you configure and use Proactive Engagement.
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--- title: Proactive Engagement reference description: Reference topics provide additional information about the cards, lists, and forms that help you configure and use Proactive Engagement. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/proactive-engagement-reference.html release: australia product: Digital End-User Experience \(DEX\) classification: digital-end-user-experience-dex topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, Digital End-User Experience, IT Operations Management] --- # Proactive Engagement reference Reference topics provide additional information about the cards, lists, and forms that help you configure and use Proactive Engagement.
| title | Proactive Engagement reference |
| description | Reference topics provide additional information about the cards, lists, and forms that help you configure and use Proactive Engagement. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/proactive-engagement-reference.html |
| release | australia |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ReferenceDigital End-User ExperienceIT Operations Management |