Set up file management
task australia Updated Oct 23, 2026 1 min read set-up-file-mgmt.md
Set up the files to track and manage with DEX on your organization's devices. For example, you can identify and remove any dangerous .exe files that pose a security risk.
Before you begin
Role required: admin
Procedure
-
Navigate to Workspaces > Service Operations Workspace.
-
In the primary navigation pane, select the DEX Administration icon ([Omitted image "icon-administration.png"] Alt text:).
-
Select Configure on the File management card.
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On the File management page, select Add files.
-
In the Add files form, enter a file name and select one of the following categories for the file:
- Application
- Malicious
- Security
- Development tools
- System
- Others
- Installers
- Potentially Unwanted Programs
Note: Files you want to monitor must end in
.exe. The maximum character limit for the file name is 256 characters, including the.exeextension.
-
Add one or more files by selecting Add.
You can manage up to 20 files.
-
Select Save.
Result
The data for the files you set up appears after the next policy run.
Keywords file managementtrack filesmonitor exe filesmalicious filessecurity files
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---
title: Set up file management
description: Set up the files to track and manage with DEX on your organization's devices. For example, you can identify and remove any dangerous .exe files that pose a security risk.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/set-up-file-mgmt.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-10-23"
reading_time_minutes: 1
keywords: [file management, track files, monitor exe files, malicious files, security files]
breadcrumb: [DEX insights setup, Configure, Digital End-User Experience, IT Operations Management]
---
# Set up file management
Set up the files to track and manage with DEX on your organization's devices. For example, you can identify and remove any dangerous `.exe` files that pose a security risk.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
2. In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).
3. Select **Configure** on the File management card.
4. On the File management page, select **Add files**.
5. In the Add files form, enter a file name and select one of the following categories for the file:
- Application
- Malicious
- Security
- Development tools
- System
- Others
- Installers
- Potentially Unwanted Programs
**Note:** Files you want to monitor must end in `.exe`. The maximum character limit for the file name is 256 characters, including the `.exe` extension.
6. Add one or more files by selecting **Add**.
You can manage up to 20 files.
7. Select **Save**.
## Result
The data for the files you set up appears after the next policy run.
| title | Set up file management |
| description | Set up the files to track and manage with DEX on your organization's devices. For example, you can identify and remove any dangerous .exe files that pose a security risk. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/set-up-file-mgmt.html |
| release | australia |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | task |
| last_updated | 2026-10-23 |
| reading_time_minutes | 1 |
| keywords | file managementtrack filesmonitor exe filesmalicious filessecurity files |
| breadcrumb | DEX insights setupConfigureDigital End-User ExperienceIT Operations Management |