Using DEX or SAM for application monitoring

---
title: Using DEX or SAM for application monitoring
description: You can monitor your application usage and performance with Software Asset Management \(SAM\) or Digital End-User Experience \(DEX\), depending on your organization's needs. SAM and DEX both use the Agent Client Collector \(ACC\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/using-dex-or-sam-for-app-monitoring.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Digital End-User Experience, IT Operations Management]
---

# Using DEX or SAM for application monitoring

You can monitor your application usage and performance with Software Asset Management \(SAM\) or Digital End-User Experience \(DEX\), depending on your organization's needs. SAM and DEX both use the Agent Client Collector \(ACC\).

DEX supports software metering through its integration with ACC and SAM. The following table helps you choose the appropriate application monitoring option for your organization.

<table id="table_x5y_rkg_wfc"><thead><tr><th>

Use case

</th><th>

DEX or SAM

</th></tr></thead><tbody><tr><td>

Monitor both performance and usage

</td><td>

DEX

</td></tr><tr><td>

Monitor usage only

</td><td>

SAM

</td></tr><tr><td>

Maximum number of applications monitored

</td><td>

DEXUp to 200 apps

</td></tr><tr><td>

Large-scale software metering

</td><td>

SAMScalable beyond 200 apps

</td></tr></tbody>
</table>For more information about application monitoring with DEX, see [Add an application for monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/add-new-application.md).

For more information about application monitoring with SAM, see the following:

-   [Using push-based Discovery and SAM together](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/using-enhanced-discovery-and-sam-together.md)
-   [SaaS detection report](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-asset-management/shadow-saas-analytics.md)