View client health with MCM
View client health metrics with the Microsoft Configuration Manager (MCM) application. The metrics include MCM metrics by device count, MCM versions installed on user devices, and device count where MCM action hasn't run in the last 24 hours.
Before you begin
-
MCM must be added or enabled for monitoring.
For more details, see Add an application for monitoring.
-
Advanced monitoring must be configured for MCM.
For more details, see Enable application monitoring.
Enable application monitoring.
Role required: admin
Procedure
-
Navigate to Workspaces > Service Operations Workspace.
-
In the primary navigation pane, select the Applications icon [Omitted image "icon-applications.png"] Alt text:.
-
Select Microsoft Configuration Manager (MCM).
-
Select Client health.
For more information, see Installed application Client health page.
---
title: View client health with MCM
description: View client health metrics with the Microsoft Configuration Manager \(MCM\) application. The metrics include MCM metrics by device count, MCM versions installed on user devices, and device count where MCM action hasn't run in the last 24 hours.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/view-client-health-with-mcm.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [mcm client health, microsoft configuration manager, mcm metrics, mcm versions, configuration manager \(mcm\)]
breadcrumb: [MCM monitoring, Monitor application performance, Manage employee experience, Digital End-User Experience, IT Operations Management]
---
# View client health with MCM
View client health metrics with the Microsoft Configuration Manager \(MCM\) application. The metrics include MCM metrics by device count, MCM versions installed on user devices, and device count where MCM action hasn't run in the last 24 hours.
## Before you begin
- MCM must be added or enabled for monitoring.
For more details, see [Add an application for monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/add-new-application.md).
- Advanced monitoring must be configured for MCM.
For more details, see [Enable application monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/enable-app-monitor.md).
[Enable application monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/enable-app-monitor.md).
Role required: admin
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
2. In the primary navigation pane, select the Applications icon \[Omitted image "icon-applications.png"\] Alt text:.
3. Select **Microsoft Configuration Manager \(MCM\)**.
4. Select **Client health**.
For more information, see [Installed application Client health page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/installed-application-client-health-page.md).
| title | View client health with MCM |
| description | View client health metrics with the Microsoft Configuration Manager \(MCM\) application. The metrics include MCM metrics by device count, MCM versions installed on user devices, and device count where MCM action hasn't run in the last 24 hours. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/view-client-health-with-mcm.html |
| release | australia |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | mcm client healthmicrosoft configuration managermcm metricsmcm versionsconfiguration manager \(mcm\) |
| breadcrumb | MCM monitoringMonitor application performanceManage employee experienceDigital End-User ExperienceIT Operations Management |