View metrics of an installed application

task australia Updated Sep 10, 2026 1 min read view-installed-app-metrics.md
Raw file servicenow.com

View and monitor the CPU and memory usage of your applications to optimize performance and promoting efficient resource allocation.

Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: sn_dex.user

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. In the primary navigation pane, select the Applications icon [Omitted image "icon-applications.png"] Alt text:.

  3. Select an installed application name.

  4. Select Performance under Application metrics.

    You can view information on the number of crashes, CPU usage, memory and I/O performance, and memory usage trends. For more information on the metrics, see Installed application Performance page.

Keywords installed application metricscpu usagememory usageapplication performanceview installed app metrics
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